Inspire - Community Support Services is a non-profit, multi-service community-based agency. The agency is currently looking to fill a full-time Social Worker position. Responsible to provide clients with therapeutic counselling/psychotherapy
Key Accountabilities
- Completes intakes and assessments for clinical and group programs assessing appropriateness and readiness
- Conducts individual, couple or family counselling
- Assesses risk, creates service and individualized support plans, coordinates with service providers
- Conducts treatment plans in collaboration with client, reassess plans and adjust plans as needed
- Refers clients to other agency resources
- Participates in clinical meetings, program planning, evaluation meetings, and meets individually with director
- Create and maintain progress notes, reports and other required materials (participation rates, trends/themes, referral pathways)
Knowledge
- Knowledge and practice of psychotherapy - individual, couples and families
- Knowledge of domestic violence abuse support and intervention programs
- Knowledge of development disabilities and complex special needs
- Knowledge of relevant governing legislation, policies and procedures
- Knowledge of the organization’s services and community partners
- Knowledge of office productivity software and databases, and technology devices
Education
- Completion of master’s degree in social work, psychotherapy or equivalent
- Membership in the Ontario College of Social Workers and Social Service Workers and/or registration with the College of Registered Psychotherapists of Ontario or other regulatory body
Experience
- Greater than three years of previous work experience in clinical services for clients
Communication and Interpersonal Skills
- Interacts with clients, families, and support network, addresses expectations, instils trust, negotiates, persuades, influences and resolves conflict
- Develops and maintains therapeutic relationships
- Interacts across a range of stakeholders with a focus on provision of support and referral expertise
- Consults with relevant stakeholders, understands content and context, provides advice and guidance
- Responds to conflict and complaints, uses calming and de-escalation techniques, and mediates conflict. Participates in program meetings and committee work
- Requires non-verbal communication skills, including heightened empathy and sensitivity to clients
- Requires active listening skills
Complexity and Problem Solving
- Works with autonomy in self-directed role
- Considers client and support network psychotherapy, case management problems, issues, and challenges and references multiple information sources to create referral and support plans
- Selects appropriate therapeutic modalities in the context of client characteristics
- Responds to complex situations in real time
- Considers potential consequences and collaborates with director before selection of preferred course of action
- Thinks critically while under pressure
Impact
- Contributes to reputation and public image of the agency with direct interaction with clients, families, support networks, and community partners
- Direct impact on the daily living experiences of clients and their families
- Assesses and evaluates safety and well-being of clients
- Contributes to health, safety, and well-being of others
- Responsibility for the Work of Others
- Familiarizes new employees with tasks, duties, practices, and processes
- Provides clinical supervision for students during placement
Physical Effort
- Uses computers and other office equipment
- Sits for extended periods of time, with limited movement
Sensory Effort
- Heighten auditory demands during counselling and support interactions
- Concentration and visual effort during text/data input, cross checks of information, and confirming accuracy
- Concentration and visual effort in reading body language
Working Conditions
- Works in office environment, client homes and other locations
- Situational awareness for health and safety of self and others
- Exposure to safety concerns, physical and verbal outbursts and abuse
- Exposure to stressful experiences/interaction with clients who are upset, angry, and/or emotionally charged
Pay: From $36.86 per hour
Work Location: In person
