Company Bio
Legal Aid Ontario employees are committed to making a difference in the lives of our clients.
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.
If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.
Primary function
This position will be responsible for identifying issues with PeopleSoft functionality within the business unit and the processes it supports and providing functional/technical support as needed.
Home Location: Toronto Provincial Office
Secondary Location: n/a
Reporting to: Manager, Management Reporting and Systems
Key accountabilities
- Assist the Finance department by identifying PeopleSoft and business process issues or concerns and proposing feasible solutions
- Assist with preparation of analysis of business processes on PeopleSoft
- Creation of Business Requirements Documentation (BRD) for new and proposed initiatives
- Perform FAT and UAT in PeopleSoft as required
- Implement approved solutions, including testing prior to migration to production environment
- Attend project meetings and design/analysis initiatives
- Submit ad hoc requests to IT
- Assist with creation of Training Manuals and Job Aids as required
- Create and distribute detailed work and test plans
- Assist in preparation of periodic management reports and queries using SQL, and PeopleSoft Query Manager
- Reconcile assigned general ledger accounts
- Provide technical resources to staff and management within the department
- Other duties as assigned
Required skills & experience
- Undergraduate degree or an equivalent combination of education and experience (at least 5 years)
- CPA designation an asset
- A thorough understanding of PeopleSoft business processes and system functions
- Demonstrated proficiency with PeopleSoft and above average technical knowledge to troubleshoot and resolve systems problems and to effectively share knowledge with others
- Proven analytical and problem-solving skills with the ability to identify opportunities for continuing process improvements
- Advanced proficiency in Microsoft Excel, Business Intelligence (Power BI an asset)
- Strong customer service orientation
- Proven ability to work under pressure to meet project timelines while being responsive to client needs
What do we offer?
At Legal Aid Ontario, we are committed to fostering a supportive and rewarding work environment for our employees. Our comprehensive benefits package reflects this commitment and is designed to enhance both professional and personal well-being.
We have a comprehensive health and wellness program that include dental, health and life insurance along with Basic Accidental Death & Dismemberment (AD&D) Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD) coverage.
Employees at Legal Aid Ontario also enjoy generous paid time-off policy including vacation days, illness days, discretionary days and statutory holidays.
Employees are eligible to be enrolled to OPSEU Pension Plan, administered by OPSEU Pension Plan Trust Fund (OPTrust).
How to apply?
Submit a résumé and cover letter.
Please clearly set out in your cover letter why you are interested in the Legal Aid Worker position, and highlight relevant experience, skills, and training that make you an ideal candidate.
Only those candidates selected for an interview will be notified.
Final candidates for this position will be required to undergo a criminal record check.
Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their résumé or to the one used to set up their Candidate Profile if applying on Njoyn.
As an applicant, it is your responsibility to ensure that you check your email regularly.
First time applying to a position with LAO?
You will need to create a profile AND then apply for the position.
Already have an Njoyn account? Just sign in and select "my jobs" to apply.
Once you have successfully applied you will receive a confirmation email.
Trouble applying? For telephone support please call 1-877-427-7717 or email support:
[email protected].
Equity Statement
Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.
We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.
Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.
