Overview
We are seeking a friendly and organized Veterinary Receptionist to join our veterinary practice. You are the front line of the practice in providing professional customer service to pets and their owners, managing appointment scheduling, and supporting the smooth operation of our clinic. The ideal candidate will have excellent communication skills, high emotional IQ, a compassionate attitude, experience in a veterinary medical setting and love both people and animals. Check us out at www.kannonanimalhospital.com
Responsibilities
- Greet clients and their pets warmly upon arrival and departure
- Some Animal Handling
- Schedule, triage and confirm, and reschedule appointments efficiently using our management software
- Answer phone calls, emails, respond to inquiries, and provide accurate information about services
- Manage client records with attention to detail and confidentiality
- Process payments and handle billing procedures accurately
- Client Education
- Maintain cleanliness and organization of the reception area
- Support veterinary staff to ensure smooth clinic operations
Skills
- Strong interpersonal and communication skills for effective client interaction
- Excellent organizational abilities with attention to detail
- Ability to multitask in a fast-paced environment while maintaining professionalism
- Compassionate attitude towards animals and pet owners
- Proficiency in using veterinary management software and basic computer skills
- Ability to remain calm under pressure and handle sensitive situations with empathy
Job Type: Part-time
Pay: From $19.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Work Location: In person
