Job Overview
We are seeking a professional and organized Secretary/Receptionist to join our team. This role is vital in ensuring smooth daily operations by managing front desk responsibilities, providing exceptional customer service, and supporting administrative functions. The ideal candidate will possess strong communication skills, proficiency in office software, and a friendly demeanor to create a welcoming environment for clients and staff alike.
Duties
- Greet visitors and clients with professionalism and courtesy at the front desk
- Manage multi-line phone systems, handle incoming calls, and direct inquiries appropriately
- Schedule appointments, coordinate meetings, and maintain calendars
- Perform data entry tasks using Microsoft Office, Google Workspace, and other relevant software
- Maintain organized filing systems, both digital and physical, ensuring easy retrieval of documents
- Assist with administrative tasks such as photocopying, faxing, and mailing correspondence
- Support bookkeeping activities using QuickBooks or similar accounting software
- Provide customer support by addressing inquiries promptly and efficiently
- Proofread documents for accuracy and clarity before distribution
- Handle front desk duties including checking in patients or clients in medical or dental office settings if applicable
Experience
- Previous clerical or administrative experience preferred, especially in office environments or medical/dental offices
- Familiarity with office software such as Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and QuickBooks is highly desirable
- Experience with data entry, filing systems, and multi-line phone systems is advantageous
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent phone etiquette and customer service skills essential for creating a positive first impression
- Ability to perform clerical duties such as proofreading, typing accurately, and managing schedules efficiently
- Prior experience in medical or dental office settings is a plus but not required; training will be provided for specific roles such as dental receptionist or medical office assistant
Pay: $18.00-$24.00 per hour
Work Location: In person
