The successful candidate must reside in Hay River, NT.
Why work at the Coop?
- Comprehensive benefits plan (full-time only).
- Incremental wage increases after every 1040 hours (6 months) worked.
- Career development and training opportunities.
- An environment where employees are encouraged, appreciated, supported, and recognized.
Summary
The Lakeshore Co-op, in Hay River, NT is looking for a full-time Supervisor, Front End.
The Supervisor, Front End is responsible for operating the front end in a safe and efficient manner. The Supervisor will provide direction and training to the clerk/cashiers to ensure price integrity and accurate processing of sales. The Supervisor will work with the Front End Manager to build the Front-End team commitment to high standards of service, exceeding customer expectations and leading by example.
Job Duties
- To provide customer service in a manner that models exemplary conduct to other staff and maintain positive member relations through the proper handling of questions, comments and complaints. Effectively work in a diverse team environment in a proficient and friendly manner.
- Has knowledge of and adheres to all policies and procedures pertaining to the operation of the front end and point of sale systems.
- Ensures that restricted products (ie, tobacco) are sold only to customers that are of the required age by requesting appropriate identification.
- Required to do opening, closing as per store requirements. This includes lock up, balancing and the associated paperwork required.
- Ensures the proper care, use and maintenance of all equipment software and links; including reporting required repairs to management.
- Presents neat and clean checkouts and assists with maintaining cleanliness and sanitation standards.
- Assists the Front-End Manager in the implementation of plans and procedures for the front end operations; administers plans and procedures to enhance operations.
- Performs duties following established safety, health and environmental regulations and standards to ensure the safety of all customers and staff.
- Ensures the proper handling of merchandise.
- Schedules front end staff to efficiently meet the business requirements.
- Provides directions to staff ensuring daily functions are completed in an organized and efficient manner.
- Provides technical training with day-to-day instruction and verbal feedback.
- Shares successes and fosters an atmosphere of success for the Front-End team.
- Performs other duties as required.
Requirements
- Experience in retail sales including cash handling, ordering, receiving and merchandising
- Ability to add and subtract to ensure accuracy of financial transactions
- Experience leading and motivating retail teams
- Driven to deliver superior service by exceeding customer expectations
- Able to work as a team player in a fast-paced, energetic environment
- Present a professional image in appearance, words and actions
- Excellent verbal and interpersonal communication skills
- Open availability and flexibility to work nights, weekends, store opening and closings to meet the needs of the business
- Computer literate with a working knowledge of Microsoft office software packages and e-mail
- Ability to train employees, including organizing, prioritizing, and scheduling work assignments
Job Type: Full-time
Pay: From $21.48 per hour
Benefits:
Ability to commute/relocate:
- Hay River, NT: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Class 5 Licence (required)
Work Location: In person
