Collicutt Energy Services is a solutions-driven engine company specializing in manufacturing, repair,
overhaul, and maintenance across all engine brands. We support customers across power generation,
compression, and frac operations with a strong focus on safety, quality, and customer service.
We are currently seeking a Service Writer to join our Red Deer Frac Service team. This role is the
administrative hub of our service operation, coordinating work orders, technician documentation,
customer communication, invoicing support, and component tracking from job initiation through
completion. This position is ideal for someone who enjoys working in a fast-paced service environment
and can confidently manage both administrative details and technical service documentation.
What's in it for you
- Competitive compensation
- Full benefits package
- RRSP matching
- Stable, year-round employment
- Opportunity to work closely with technicians, customers, and operations teams
- Supportive team environment with ongoing development opportunities
What you'll be doing
- Open, maintain, and close service jobs within SAP
- Review technician paperwork, labour hours, and service documentation for accuracy and
completeness
- Coordinate customer communication, documentation requests, and job status updates
- Support quoting, invoicing, purchase order management, and customer portal submissions
- Track customer equipment and components through the repair and overhaul process
- Coordinate third-party repairs, machining, inspections, and component services
- Enter technician timesheets and support scheduling and travel logistics
- Maintain organized job files, service records, photographs, and supporting documentation
- Translate technical service information into accurate customer-facing documentation and billing
records
What you bring
Required
- High School Diploma
- Service Writer Certification, or the ability to obtain certification
- Minimum 3 years of experience in a Service Writer or service administration role
- Experience supporting shop and/or field service operations
- Experience with SAP or similar ERP/service management systems
- Strong proficiency with Microsoft 365 (Excel, Word, Outlook)
- Strong attention to detail and data accuracy
- Excellent organizational and time management skills
- Strong written and verbal communication skills
Preferred
• Business Administration Certificate or Diploma
