Veterinary Receptionist - Part time-Permanent
North Town Veterinary Hospital
Brampton, Ontario
Do you love people and animals? Are mature, highly organized and love learning? Do you have previous experience or schooling in the veterinary field? If so, we have a fantastic part-time position for you at North Town Veterinary Hospital. We are a full-service 24 Hour hospital offering regular preventative veterinary care and around-the-clock emergency services. We have been proudly serving our community in Brampton for over 30 years. This is a perfect opportunity to work in a challenging yet supportive environment where learning and development opportunities are endless.
Job Responsibilities
Client Care Representative
- Provide friendly, knowledgeable, enthusiastic client care
- Ensure every client feels welcome and valued
- Answer phones and emails, respond to client needs
- Phone triage, assess urgency of pet health concerns
- Schedule and confirm appointments
- Process insurance claims
- Prepare invoices and handle payments
- Maintain and update client records using Avimark software
- Perform administrative duties
- Maintain hospital cleanliness
Job Requirements:
As our ideal candidate, you will:
- Be a mature, reliable people person with proven client service skills
- Excel in handling stressful situations with empathy and professionalism
- Have previous work experience and/or a education in companion animal care
- Have excellent verbal and written communication skills
- Strong computer proficiency with ability to navigate and learn multiple software platforms.
- Have great attention to detail and focus while working in a fast paced environment
- Have prior knowledge or the ability to work with Avimark software
- Be comfortable handling animals
- Be an excellent team player, who loves to learn
- Be proactive and take initiative to work effectively without supervision
- Be able to prioritize your workload
- Be flexible to work evenings, weekends and holidays. This is a 24 hour, 365 day a year hospital. Regular evening and weekend shifts will be required.
- Able to lift 50 pounds
We offer a competitive compensation, health & dental benefits, outstanding medical and pet supply discounts and an exciting work environment!
We look forward to hearing from you!
Pay: From $18.50 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- Extended health care
- Store discount
- Wellness program
Flexible language requirement:
Application question(s):
- Do you have experience working in the Animal Care/ Veterinary field? If so, for how long?
- This position will be required to work evenings and weekends. Are you willing and able to work evenings and weekends on an ongoing basis?
Work Location: In person
