Job description
Case Manager RN
About Us:
The Alberta Hip & Knee Clinic is an effective, integrated team of Surgeons & Healthcare professionals who deliver a dedicated level of support to patients throughout their hip or knee replacement care journey
As a multidisciplinary clinic, we deliver care from a variety of care providers including kinesiologists, internal medicine doctors, anaesthesiologists and dieticians
Why Work Here:
- Surround yourself with a highly engaged team of professionals
- Everything we do makes a difference in the quality of our patient’s life
- Our Clinic’s Program received a leading practice award from Accreditation Canada
- Collaborative culture. Allowing everyone to feel a sense of ownership
- Trustworthy and respectful work environment
Position Summary:
As a key member of the healthcare team under the direction of Executive and Office Manager. The Case Manager RN works closely with patients, families and caregivers to organize the patient’s journey through there surgical journey at the clinic.
Responsibilities:
Administration
Develop individualized plan of care with patients and the family,
Work directly with surgeon to plan the resource needs of the client
- Provide patient and family teaching
- Communicate effectively with patient, family, team members and external health care providers involved in the planning and care of the patient
- Provide positive leadership to team, patient, family and other healthcare providers along the continuum
- Participate in staff development, team meetings, staff meetings and education of colleagues.
- Coordinate resources and appointments with patient and external stakeholders
- Prepare charts and ensure they are complete
- Patient advocate
- Ensures patient is prepared medically for surgery (including Internal Medicine and
- Anesthesia appointments, blood work and x-rays etc. as necessary).
- Coordinate wait-list management
- Assist with collection of data for Key Performance Indicators as requested by Management Team
- Prioritize and respond to phone calls and messages in a timely, required 24-hour response time
Personal Characteristics
· Sincerely enjoy being in the medical field
· Bubbly personality. Front face and first representation on the clinic.
· The most rewarding part of your role is seeing patients get better, stay well and enjoy life.
· A finely tuned ear & heart, the ability to listen and care about the wellness of others.
· Always on the look out for ways to help the team
· Always looking to the future and doing tasks today that will ensure we all have great results
· Problem solver – nothing is too big or too small to tackle. Just bring it!
Education
Nursing Degree
Experience
- Minimum 3 year in a medical administration using electronic medical records software
- Solid understanding of the Health Information Act, patient privacy law and FIOP
- Intermediate level knowledge of medical terminology
- Solid skills in using software such as MicroSoft Office
- Excellent understanding of Physician & RN instructions to patients in written format
- Experience using Accuro EMR is an Asset
Other Details
We welcome applications from all qualified candidates, the diversity of our workplace reflects the community we serve
Proof of education will be required
This position requires the successful completion of a criminal background check. Two pieces of valid Government issued ID will be required
A minimum of 2 professional references, former supervisors only, will be required
Job Types: Full-time, Permanent
Pay: $39.00-$42.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program
Education:
- Bachelor's Degree (required)
Licence/Certification:
- Registered Nurse (RN) License (required)
Work Location: In person
