Job Title: F&I Manager
Reports to: General Sales Manager
Join the Highbury Ford Team and Drive the Future of Automotive Finance!
Are you ready to take the wheel of your career and steer it toward success? As an F&I Manager at Highbury Ford, you'll play a vital role in delivering exceptional customer experiences while driving our dealership's growth. You'll not only connect customers with the best financing and insurance options but also unlock exciting aftermarket products and warranties that ensure long-term value for their vehicle investment.
At Highbury Ford, we're all about pushing boundaries, embracing challenges, and delivering unbeatable service. If you're passionate about cars, customer satisfaction, and high-energy sales environments, this role is your fast track to success!
What You'll Do:
Build Lasting Relationships with Customers:
- Empower customers by offering tailored financing, insurance, and warranty options that make owning a vehicle even better.
- Explain aftermarket products and extended warranties in a way that excites and informs.
- Forge strong connections with financial lenders to secure unbeatable rates and programs, providing our customers with the best possible deals.
- Process financing and leasing deals with accuracy, always keeping customer satisfaction at the heart of every transaction.
Lead the Charge on Compliance and Profitability:
- Stay ahead of the curve on federal, provincial, and local regulations that impact our business.
- Collaborate with the sales team to ensure every vehicle sale is seamlessly handed over to F&I, keeping the customer experience smooth and professional.
- Train and mentor the sales department on the benefits of financing and extended service plans, fueling their success with the knowledge and tools they need.
Be the Detail-Oriented Champion:
- Listen closely to customers, understand their needs, and guide them through a tailored sales journey.
- Ensure every aspect of the F&I process is handled flawlessly, from the moment the deal is made to the delivery of the vehicle.
- Manage documentation with precision, ensuring everything is completed accurately and on time.
Drive the Highbury Ford Brand Forward:
- Stay informed on the latest dealership programs, special offers, and updates.
- Be a walking encyclopedia on the latest features, options, and benefits of every car we sell.
- Lead by example in delivering world-class service, maintaining a polished professional appearance, and being a positive force for the team.
Skills You'll Bring:
- A charismatic communicator who loves to engage with people.
- Stellar customer service skills, with the ability to listen, influence, and create a lasting impact.
- Organized, detail-oriented, and ready to handle any curveballs that come your way.
- A strong problem-solver who can navigate challenging customer concerns with ease.
- A results-driven mindset, ready to take ownership of your role and contribute to our collective success.
- Flexibility to work evenings and weekends, ensuring you're there when our customers need you most.
Your Qualifications:
- A high school diploma is a must, and additional certifications or automotive sales experience is a bonus.
- Provincially licensed (OMVIC, AMVIC, etc.), ready to hit the ground running.
- Tech-savvy, with basic computer skills and knowledge of Microsoft Office.
- A valid driver’s license and the ability to handle both manual and automatic transmissions.
If you're ready to shift your career into high gear, join us at Highbury Ford where we’re driving the future of automotive finance and service! Let’s make incredible things happen together
Job Type: Full-time
Pay: $63,012.72-$172,213.73 per year
Additional pay:
Benefits:
- Company car
- Dental care
- On-site parking
- Vision care
Flexible language requirement:
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- automotive finance: 1 year (required)
Work Location: In person
Expected start date: 2024-10-05
