Job Overview
We are seeking a friendly, organized, and detail-oriented Dental Receptionist/Assistant to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and provide essential administrative support. This role offers an opportunity to work in a professional environment dedicated to patient care and excellent service. Prior dental or medical office experience is preferred, along with proficiency in electronic medical records systems. The position requires strong communication skills and the ability to handle multiple responsibilities efficiently.
Responsibilities
- Greet patients warmly and check them in upon arrival
- Manage appointment scheduling using Dentrix and other office management software
- Answer multi-line phone systems promptly and professionally
- Verify patient insurance information and update electronic medical records accordingly
- Assist with patient check-out, including billing and payment processing
- Prepare treatment rooms and assist dental staff as needed during procedures
- Maintain accurate documentation of patient records using Epic and other electronic systems
- Ensure the front desk area remains organized, clean, and welcoming
- Handle administrative tasks such as filing, faxing, and correspondence
- Support office operations by managing supplies and inventory
Skills
- Proven experience as a Dental Receptionist or in a dental/medical office setting
- Proficiency with Dentrix, Epic, and electronic medical records systems
- Strong knowledge of medical terminology relevant to dental care
- Excellent communication skills for interacting with patients and staff
- Ability to operate multi-line phone systems efficiently
- Office experience with administrative tasks such as scheduling, billing, and record keeping
- Familiarity with front desk operations in a healthcare environment
- Ability to multitask effectively in a fast-paced setting
- Professional appearance and friendly demeanor to ensure positive patient experiences
Pay: From $20.00 per hour
Work Location: In person
