Overview
We are seeking a friendly, organized, and detail-oriented Dental Assistant/Receptionist to join our dental practice. This dual-role position combines front desk administrative duties with clinical support to ensure smooth daily operations and excellent patient care. The ideal candidate will have prior dental office experience, strong communication skills, and proficiency with electronic medical records. This is an excellent opportunity for someone passionate about healthcare and customer service to contribute to a welcoming dental environment.
Responsibilities
- Greet patients warmly and manage patient check-in/check-out processes efficiently
- Schedule appointments and confirm upcoming visits using dental practice management software
- Assist the dental team during procedures, including preparing treatment rooms and sterilizing instruments
- Maintain accurate patient records using electronic medical records systems such as Cleardent
- Handle multi-line phone systems to answer inquiries, schedule appointments, and relay messages
- Manage front desk operations, including billing, insurance verification, and payment processing
- Ensure the reception area is tidy and welcoming at all times
- Communicate effectively with patients regarding treatment plans and post-procedure instructions
- Support administrative tasks such as filing, faxing, and data entry within the office
Skills
- Prior experience with dental office management software such as Dentrix and Epic is highly preferred
- Strong knowledge of medical terminology relevant to dentistry and healthcare settings
- Experience working as a dental receptionist or in a medical office environment
- Proficiency in handling electronic medical records (EMRs) and office management systems
- Excellent organizational skills with attention to detail in record keeping and scheduling
- Ability to operate multi-line phone systems efficiently while maintaining professionalism
- Exceptional communication skills for interacting with patients, staff, and insurance providers
- Ability to multitask effectively in a fast-paced environment while maintaining a friendly demeanor
This position offers an engaging work environment where your administrative skills support quality patient care. We value professionalism, teamwork, and dedication to creating a positive experience for every patient.
Pay: $22.00-$26.00 per hour
Work Location: In person
