Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
Position Purpose summary:
The Community Ministries Coordinator provides leadership and oversight to a broad range of relevant and holistic programming and special events developed to meet the needs of the individuals and families served through Community Services.
Working collaboratively with the leadership of Georgina Community Church, the employee will focus on identifying and creating programs where a spiritual focus can be applied, and The Salvation Army mission and vision can truly come to life.
Accountabilities:
1. Operations and Programming
- In collaboration with the Corps Officer, research, plan, develop, prepare, and deliver creative and innovative programming for children, youth, families, adults, and seniors designed to address community needs.
- Provide strategic leadership to community programs; ongoing strategic planning to ensure programming reflects client need as these may evolve in our changing socioeconomic climate.
- Create a safe space for clients and their families where they can explore their practical, social, emotional, and spiritual needs by facilitating or coordinating programming that is relationally focused and supports transformational change. Examples of such programming includes Red Cap Anger Management, ESL (Love New Canadians), Alpha, Life Skills classes, Messy Church, Brave, summer day camp programming (VBS), Baby Song, etc.
- Actively develops and maintains community / business contacts, partners, and donors who can assist with the procurement needs of the community services.
- When opportunities arise, share the hope and love of Jesus in a manner that supports and respects the faith journey of our clients and their families; refer clients to the Corps Officer for pastoral assistance as needed.
- Work with other staff/volunteers to maintain, promote, and improve the profile of TSA Georgina Community Church and CS programs within the community and with clients.
- Network with Salvation Army, government, and community social services providers to coordinate resources for the benefit of clients and program. Refer clients to other community resources where appropriate.
- Plan and support fundraising initiatives and community events such as fairs and clinics.
- Represent the ministry unit at public events and community functions.
Seasonal / Special Programs
- Responsible for the organization, planning and delivery of seasonal and special programs such as Christmas assistance, food drives, backpacks, camping ministries, and other CS programs as required.
- Support the annual Christmas Kettle campaign as required.
Volunteers
- Recruit, orientate, support, assist, train, and schedule volunteers for CS programming.
- Identify and coordinate opportunities for church members and volunteers to support Community Services programs.
- Ensure divisional/territorial standards are followed by all volunteers.
- Identify training requirements, make recommendations, and develop strategies and recommendations for volunteer development.
- Demonstrate work methods, provide supervision and logistical guidance, and ensure that they work together to achieve the purpose of the organization and enhance the ministries of The Salvation Army.
Administration
- In collaboration with the Corps Officer responsible for various correspondence, newsletters, and Community Service administrative duties and will assist with the unit’s website and social media.
- Answers phone and greet the public.
- Maintain accurate data in a timely and organized manner, which includes operational reports, statistical reports, and client participation waivers / agreements as required.
- Maintain the volunteer database for all Georgina Community Services volunteers, as well as any required paperwork in keeping with Salvation Army policies and procedures; ensure that background checks, driver’s abstracts, and the required organizational training are up to date.
- Create and assist in presentations promoting volunteer opportunities to corporations, schools and the public as required.
- May prepare and submit grant/funding applications.
- Assist with promotion and marketing of ministry unit programs.
- Ensure confidentiality is maintained in accordance with Operating Policy and applicable legislation.
Health and Safety
- Assist in the maintenance of Community Service areas.
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
- Maintain CS equipment, and ensure inventory is up to date.
- Perform other related duties as required.
WORKING CONDITIONS:
- This is a regular full-time position based on 35 hours per week.
- The performance of the job requires the ability to lift/move 30 lbs., reach, bend, twist, and stoop frequently, work in a standing or sitting position for long periods and computer keyboarding.
- Exposure to scents and fumes.
- May be exposed to disagreeable people including the occasional angry and/or abusive client/public, working with people from all walks of life and backgrounds.
- Some travel up to 10% will be required and may include travel to meetings outside the immediate area. Reimbursement for mileage for approved trips.
- The position may involve a hybrid and community-based work arrangement, with duties carried out at the main church office, in community locations, and from a home office.
Normal hours of work : 9:00 a.m. to 4:30 p.m. Monday to Friday and includes a ½ hour unpaid meal break. Flexibility in scheduling is required as some weekends, and evening work may be required.
PLEASE NOTE: it will require greater scheduling flexibility during the months of November and December due to donation pickup/distribution for seasonal programming.
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision, and Values, in a professional manner, upholding our code of conduct.
Education, Qualifications and Certifications:
- Completion of a formal post -secondary program of two (2) academic years in a related field.
- A University Degree in a relevant field of study would be a definite asset, i.e., Bachelor of Social Work, or Bachelor of Arts in a social services field such as Psychology, Sociology etc.
- Completion of a Volunteer Management Certificate would be an asset.
- Ability and willingness to provide or obtain valid Safe Food Handlers, First Aid/CPR and Non-Violent Crisis Intervention Certifications.
- Valid Ontario Class G driver’s license, own vehicle and insurance are required.
Experience and Knowledge Requirements:
- A minimum of three (3) years of prior related experience in a wide range of social service programs, i.e., community outreach and missions.
- At least one (1) year of previous experience with broader community engagement (such as events and communications.)
- Proficient in a computerized environment; must have strong skills using Microsoft Office Suite and the use of social media.
- Experience in volunteer supervision/coordination.
- Experience in planning and managing successful community program initiatives and events in the non-profit sector is preferred.
- Have a keen interest in the social services sector and a desire to see lives transformed.
- Possess a genuine concern for and interest in the marginalization of society.
- Well-developed interpersonal and relationship-building skills; ability to establish rapport and excellent communication with church members and volunteers from diverse backgrounds.
- Hands-on experience and human services experience working with marginalized individuals is required; a working knowledge of mental health and addiction issues.
- Strong knowledge of community-based resources is required and experience networking with government and social service agencies.
Alternative combinations of education and experience may be considered.
Skills and Capabilities:
- Ability and willingness to support the mission, vision, and core values of The Salvation Army in Canada and its implications as it relates to position responsibilities.
- Ability to develop and maintain positive, productive, and supportive relationships with participants, colleagues, volunteers, students, corps members, and community partners.
- Maintain and promote a positive image of The Salvation Army by providing a high caliber of services and dealing with others in a courteous and professional manner.
- Represent The Salvation Army in a professional, positive, and engaging manner.
- Sensitivity to cultural and socioeconomic characteristics of populations served, awareness, and understanding of client’s needs, problems, interests, skills, deficiencies, and idiosyncrasies. Respect and work effectively with individuals of diverse cultures, socioeconomic, and ethnic backgrounds.
- Ability to deal effectively with the public, government, business leaders, and professionals.
- Attention to detail, problem solving, and analytical skills.
- Self-motivated/disciplined; a flexible initiative-taker with the ability to multitask in a fast-paced environment.
- Ability to work independently and participate as an active and responsible team member in a cooperative team environment.
- Demonstrated ability to take initiative, be reliable and operate in an environment of accountability.
- Treat the property of The Salvation Army with due care and caution.
- High standards of integrity and confidentiality with professional ethics; the ability to use sound judgment when making decisions and the ability to model the values of The Salvation Army.
- Lead by example, by demonstrating a positive attitude, a strong work ethic and a willingness to learn and be flexible.
- Exhibit empathetic listening skills, have excellent oral/written communication and interpersonal skills.
- A strong understanding of professional boundaries and the ability to establish/set appropriate boundaries when working with a vulnerable population.
- Strong organizational skills with the ability to complete assignments and meet deadlines with minimal supervision.
- Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.
Compensation:
The target hiring range for this position is $42,042.00 to $52,561.60 with a maximum of $63,063.00.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.
