We are seeking a friendly and professional Front Desk Dental Receptionist to be the first point of contact for our patients. You will handle everything from scheduling and check-ins to insurance verification and billing. The ideal candidate has excellent communication skills, a knack for multitasking, and a passion for providing a top-tier patient experience.
Responsibilities:
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Patient Coordination: Greet patients warmly, manage check-in/check-out, and maintain a smooth flow in the waiting area.
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Scheduling: Manage the office calendar, book appointments, and handle follow-up calls or reminders.
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Insurance & Billing: Verify insurance coverage, process claims, and collect co-pays or outstanding balances.
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Administration: Maintain accurate digital patient records and handle incoming calls/emails with professionalism.
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Office Support: Keep the front desk organized and collaborate with clinical staff to ensure patient needs are met.
Requirements:
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Experience: Proven experience as a receptionist (Dental experience preferred).
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Software: Proficiency with Open Dental is a plus.
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Skills: Exceptional verbal and written communication; strong organizational and time-management abilities.
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Mindset: A calm, empathetic demeanor and the ability to handle busy periods with grace.
