Job Summary
We are seeking a friendly and organized Receptionist/Dental Assistant to join our dental practice. This dual role involves providing excellent patient service at the front desk while assisting with clinical duties. The ideal candidate will have experience in dental or medical office settings, possess strong administrative skills, and be comfortable working in a fast-paced environment. This position offers an opportunity to contribute to patient care and support the smooth operation of our dental practice.
Responsibilities
- Greet patients warmly and check them in efficiently at the front desk
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Verify patient information and update electronic medical records accurately using Dentrix and Epic software
- Assist the dental team during procedures by preparing instruments and materials as needed
- Provide patients with pre- and post-treatment instructions and ensure they are comfortable
- Handle administrative tasks such as filing, billing, and insurance verifications
- Maintain cleanliness and organization of the reception area and clinical spaces
- Ensure compliance with health and safety protocols, including COVID-19 guidelines
Skills
- Proven experience as a dental receptionist or in a medical office environment
- Familiarity with dental software such as Dentrix is highly preferred
- Knowledge of medical terminology and electronic medical records management
- Strong organizational skills with attention to detail
- Excellent communication skills, both verbal and written
- Ability to handle multi-line phone systems efficiently and professionally
- Proficiency in office procedures, including scheduling, billing, and insurance processing
- Ability to work collaboratively with dental staff while providing exceptional patient service
- Prior experience in front desk operations within a healthcare setting is desirable
Pay: From $20.00 per hour
Benefits:
- Dental care
- On-site parking
Work Location: In person
