Job Overview
We are seeking a professional and organized Receptionist/Administrator to join our team. This role is vital in ensuring smooth daily operations, providing exceptional customer service, and supporting administrative functions within our office environment. The ideal candidate will possess strong clerical skills, be detail-oriented, and demonstrate excellent communication abilities. Experience with office management software and a friendly demeanor are essential for success in this position.
Responsibilities
- Greet visitors and clients in a courteous and professional manner at the front desk
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Handle data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks
- Maintain organized filing systems both digitally and physically
- Schedule appointments and coordinate meetings efficiently
- Assist with administrative tasks such as proofreading documents, managing correspondence, and supporting bookkeeping activities
- Provide exceptional customer support by addressing inquiries promptly and professionally
- Support office operations by performing clerical duties including copying, scanning, and mailing documents
- Ensure the reception area remains tidy and welcoming at all times
Requirements
- Proven clerical or administrative experience, preferably in a medical or dental office setting
- Strong computer skills with proficiency in Microsoft Office Suite, Google Workspace, QuickBooks, and data entry software
- Excellent organizational skills with keen attention to detail and accuracy
- Effective phone etiquette with experience managing multi-line phone systems
- Ability to handle sensitive information discreetly and maintain confidentiality
- Strong typing skills with the ability to proofread documents accurately
- Exceptional customer service skills with a friendly, professional demeanor
- Prior experience in medical or dental office environments is a plus but not required
- Ability to work independently as well as part of a team in a fast-paced environment
Pay: $17.20-$27.23 per hour
Work Location: In person
