Overview
We are seeking a highly organized and detail-oriented Legal Secretary/Receptionist to join our team. This role is essential in providing administrative support, managing client interactions, and ensuring the smooth operation of our legal practice. The ideal candidate will possess strong communication skills, excellent organizational abilities, and familiarity with legal procedures and tools. This position offers an opportunity to work in a professional environment where attention to detail and confidentiality are paramount.
Duties & Qualifications
- Minimum 3 years’ experience in a family law legal office, or equivalent
- Professional experience answering calls and managing a multi-line phone system
- Strong ability to book, confirm, and manage appointments and lawyer calendars
- Confident handling of client calls, inquiries, and messages
- Clear, professional, and empathetic telephone and in-person communication
- Excellent English reading, writing, and comprehension skills
- Ability to draft and format correspondence, documents, forms, and emails
- Experience maintaining organized electronic and paper files
- Strong understanding of confidentiality in a legal environment
- Ability to remain calm and professional when dealing with high-conflict or emotionally distressed clients
- Proficient with Microsoft Outlook, Word, and other office systems
- Reliable, organized, and able to manage competing front-desk priorities
- Team-oriented with the ability to work independently
- Must have a valid Canadian Driver's License and reliable transportation
- A successful candidate will be required to provide a satisfactory police clearance as a condition of employment
- Excellent keyboarding skills with a minimum typing speed of 45 wpm accurately
Beneficial Experience (But not mandatory)
- Familiarity with family law terminology and procedures
- Experience with legal practice management software
- Exposure to court forms, filings, or basic clerk support tasks
- Experience in a busy litigation or family law practice
This role is vital in supporting our lawyers' success through efficient administrative operations. We value candidates who are proactive, detail-oriented, and committed to providing exceptional support within a professional legal environment.
Pay: From $24.00 per hour
Benefits:
- Dental care
- Disability insurance
- On-site parking
- Vision care
Work Location: In person
