At PwC Global, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. Those in IT quality management at PwC Global will focus on enabling the delivery of high-quality IT solutions and services through effective quality assurance processes and methodologies. You will be responsible for implementing quality standards, conducting audits, and driving continuous improvement in IT systems and processes. The Quality Portfolio Lead, Human Capital Technologies provides quality leadership across a SaaS-heavy Human Capital technology portfolio. This role ensures the stability, reliability, and integration quality of HR and people's platforms while balancing vendor release cycles, internal delivery priorities, and evolving business needs.
As a Quality Portfolio Lead, Human Capital Technologies, SaaS, Senior Manager, unlock your potential and embraces the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Lead quality assurance strategy and execution for Human Capital SaaS platforms and related integrations
Own testing plans aligned to vendor release schedules, internal configuration changes, and continuous delivery practices
Ensure end-to-end test coverage across HR processes, integrations, data flows, security roles, and permissions
Manage quality and acceptance of vendor testing deliverables for SaaS and cloud-based solutions
Contribute to testing thought leadership including automation strategy, test tooling, and process optimization
Design and guide the creation of test plans, test cases, and regression assets ensuring consistency and clarity
Partner closely with HR, Product Owners, and delivery teams to validate requirements and manage testing risks
Establish scalable and reusable test assets to improve efficiency and quality across the portfolio
Build strong stakeholder relationships and provide clear reporting on quality, risks, and release readiness
What You'll Bring:
Your skills, knowledge, and experiences are what set you apart. Here's what we look for:
Experience leading quality assurance for SaaS-based Human Capital solutions
Strong understanding of SaaS testing models, including configuration, upgrades, and integrations
Experience working with third-party vendors and cloud platforms
Expertise in Agile testing practices and test automation frameworks
Bachelor’s Degree preferred
Preferred fields of study: Information Technology, Computer Systems Analysis, Management Information Systems
Foundations Certification preferred
This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.
The salary range for this position is $137,600 - $187,600. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.
We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc
PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.
We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.
The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).
