Residential Property Manager
Company: Proactive Property Management
Location: Kingston, Ontario
Job Type: Full-Time
About Proactive Property Management
Proactive Property Management is a growing residential property management company serving property owners and tenants throughout Kingston and the surrounding area. We are committed to providing responsive, professional property management services while helping property owners protect and grow the value of their investments.
We are seeking an experienced and motivated Residential Property Manager to oversee a portfolio of residential properties, manage property owner and tenant relationships, coordinate leasing and maintenance activities, and help grow the number of properties under management.
Position Overview
The Residential Property Manager will be responsible for the day-to-day management of assigned residential properties. This role requires a strong combination of organization, communication, customer service, leasing, problem-solving, and business development skills.
The successful candidate will be comfortable working directly with property owners, tenants, contractors, and prospective clients. They will take ownership of their portfolio, respond proactively to issues, and identify opportunities to attract new landlords and add additional rental units to the company’s management portfolio.
Key Responsibilities:
Property Management
- Manage the day-to-day operations of an assigned portfolio of residential properties.
- Conduct regular property visits and inspections.
- Monitor lease compliance and address property-related concerns.
- Maintain accurate property, tenant, lease, inspection, and maintenance records.
- Identify potential risks, repairs, and property improvements and communicate recommendations to property owners.
- Support rent collection, arrears follow-up, notices, and other tenancy administration as required.
- Ensure properties are managed in accordance with company policies and applicable residential tenancy requirements.
Leasing and Tenant Placement
- Market available rental properties through appropriate advertising channels.
- Respond to prospective tenant inquiries and schedule property showings.
- Conduct showings and communicate the features and requirements of each property.
- Screen rental applications, verify supporting information, and provide recommendations.
- Prepare leases and coordinate tenant move-ins and move-outs.
- Complete move-in, move-out, and periodic inspections.
- Work to minimize vacancy periods and achieve appropriate rental rates for property owners.
Maintenance Coordination
- Receive and respond to tenant maintenance requests.
- Assess the urgency and scope of reported maintenance issues.
- Coordinate repairs with internal maintenance staff and third-party contractors.
- Obtain quotes and property owner approvals when required.
- Monitor maintenance work to ensure it is completed properly and within an appropriate timeframe.
- Communicate updates to property owners and tenants throughout the repair process.
- Assist with preventative maintenance planning and property improvement projects.
Property Owner and Tenant Relationships
- Serve as the primary point of contact for assigned landlords and tenants.
- Provide property owners with timely updates regarding leasing, maintenance, tenant concerns, and property performance.
- Respond professionally and respectfully to tenant questions and concerns.
- Help resolve disputes and challenging situations in a practical and balanced manner.
- Build long-term relationships by providing responsive, reliable, and proactive service.
Business Development and Portfolio Growth
- Identify opportunities to attract new property owners and properties to Proactive Property Management.
- Respond to inquiries from prospective property management clients.
- Meet with property owners to understand their needs and explain the company’s services.
- Prepare proposals and support the onboarding of new properties.
- Develop relationships with real estate professionals, investors, contractors, and other referral partners.
- Seek opportunities to add additional properties from existing property owner clients.
- Represent the company professionally at networking events, property meetings, and community activities.
Qualifications
- Previous experience in residential property management, leasing, real estate, hospitality, customer service, or a related field.
- Strong understanding of property owner and tenant relationships.
- Knowledge of Ontario’s residential tenancy environment is considered a strong asset.
- Excellent written and verbal communication skills.
- Strong organizational and time-management abilities.
- Ability to manage multiple properties, priorities, and deadlines.
- Comfortable handling difficult conversations and resolving conflicts.
- Strong attention to detail and record-keeping skills.
- Sales, business development, or client relationship experience is considered an asset.
- Comfortable using property management software, Microsoft Office, email, and online advertising platforms.
- Valid driver’s licence and reliable access to a vehicle.
- Ability to attend properties throughout Kingston and the surrounding area.
- Availability to respond to occasional urgent or after-hours property matters.
What We Are Looking For
The ideal candidate is proactive, dependable, organized, and comfortable taking ownership of their portfolio. They understand that successful property management requires balancing the needs of property owners, tenants, contractors, and the business.
This person will enjoy building relationships, solving problems, coordinating multiple activities, and contributing to the continued growth of the company.
What We Offer
- A key role within a growing property management company.
- Opportunity to manage and grow a residential property portfolio.
- A varied position combining property management, leasing, maintenance coordination, and business development.
- Supportive and collaborative working environment.
- Competitive compensation based on experience.
- Performance-based compensation opportunities.
- Opportunities for professional growth and increased responsibility.
How to Apply
Please submit your résumé along with a brief cover letter outlining your relevant experience and why you would be a good fit for Proactive Property Management.
We thank all applicants for their interest. Only candidates selected for an interview will be contacted.
Pay: $44,109.56-$90,676.00 per year
Benefits:
- Casual dress
- Mileage reimbursement
- Paid time off
- Profit sharing
- Work from home
Work Location: In person
