This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.
This position has a term length of 12 months.
This competition may be used to fill multiple positions.
Location - This role is in-person at North Campus Edmonton.
The Carruthers Student Commons is a gathering and work space for students, with dedicated work spaces for Alberta School of Business student groups. The part-time staff are responsible for carrying out the day-to-day operation of the student commons. The part-time staff will be responsible for coordinating space booking and access, ensuring the space is well maintained and safe, carrying out tidying duties throughout the space, identifying issues that should be brought to the building manager, and performing opening/closing procedures. The part-time staff will support visitors with the technology as needed. The part-time staff are responsible for maintaining a welcoming environment for visitors, and supporting students with information and their activities. As a key point of contact for students, the part-time staff will have thorough knowledge and understanding of services available for students, including Health and Wellness and advising services. The part-time staff will provide on-site support for events happening in the space. Maintaining a professional level of written and verbal communication skills, strong decision- making ability, attention to detail, knowledge of and sensitivity to student wellness issues, and the ability to exercise sound judgement in responding to inquiries and determining when an inquiry should be redirected are requirements of this position.
The Alberta School of Business is one of the world’s leading institutions for business education and research. As the first and longest continually accredited business school in Canada, it is also one of the country’s largest, with 70 faculty members, 2,100 undergraduate students, and 950 graduate students. Since its inception in 1916, the school’s innovative thinking, entrepreneurial spirit, and leadership have shaped communities and businesses around the world. With a vision to develop and inspire entrepreneurial leaders from Alberta for the world, the School excels in research, teaching, and external engagement.
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Carry out opening and closing procedures including unlocking the front door.
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Coordinate the space booking system and train users how to book space.
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Diffuse visitor-facing situations and identify when to call for assistance.
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Tidy Student Commons space, including café area.
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Ensure the maintenance of the café, including coffee machines, sink, refrigerator, etc.
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Have a good understanding of technology operations.
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Carry out technological troubleshooting and report issues.
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Carry out procedures to train space users to use on-site technology.
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Maintain equipment with the support of IST.
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Sign out and sign in technology supplies and other items (and follow up on unreturned items).
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Encourage and carry out space code of conduct, intervening when possible, or identifying when further assistance is needed.
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Assist space tenants with accessing and using space.
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Investigate and provide information about student services on campus, including health and wellness supports, and student advising.
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Identify opportunities to enhance students' experience in the student commons and/or the Alberta School of Business, working with staff to carry out ideas.
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Assist with the coordination of Alberta School of Business events being hosted in the Carruthers Student Commons.
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Post-secondary education in a related field is preferred (i.e. Business, Education or Library and Information Studies or equivalent). In lieu of formal education, work experience in a related field such as event planning; marketing and promotions, etc.
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Demonstrated high level of customer service skills.
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Strong communication, organizational, and interpersonal skills.
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Efficient/strong computer skills with an ability to learn software programs quickly.
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Proficiency with Microsoft Office and Google Suite.
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Ability to work in a busy area with frequent interruptions.
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Highly motivated, ability to work independently; proactive self-starter.
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Demonstrates ability to problem solve, assess a situation, mitigate risk, apply judgement and adapt; responds accordingly.
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Willingness to learn and develop new skills as needed to support the organization and the role.
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Demonstrates presence, self-confidence, sound judgment, and strong problem-solving ability.
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Knowledge of and sensitivity to health and wellness topics.
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Experience planning and implementing programs or events preferred.
Application Instructions
Click "Apply Now" to submit your résumé and cover letter as a single combined file.
This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.
