We are looking for a Business Analyst with strong AI expertise to support the adoption and configuration of an internal enterprise Agentic AI platform, enabling customer teams to create and utilize User Story Agents. This role will collaborate closely with Product Team Business Analysts and Product Owners to understand business processes, configure User Story Agents, facilitate onboarding and adoption, and gather agent evaluation feedback.
New Role – The recruiting efforts for this position are intended to fill an existing vacancy for a new position.
Req#: 1023902326
Responsibilities
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Collaborate with Product Team BAs and POs to understand product workflows and requirements
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Configure and create User Story Agents in the internal AI platform based on team needs
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Support onboarding, adoption, and post-adoption activities for customer teams
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Prepare process documentation, knowledge articles, and user guidance materials
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Collect and track agent evaluation scores and feedback from teams
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Coordinate with scrum teams, platform teams, and stakeholders for support and enhancements
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Participate in client-facing discussions, demos, and status meetings
Requirements
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Strong Business Analysis and Agile/Scrum knowledge
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Exposure to AI/GenAI/Agentic AI platforms
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Understanding of SDLC and product process flows
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Excellent communication, stakeholder management, and documentation skills
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Strong coordination and presentation abilities
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Ability to work with cross-functional and client-facing teams
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Familiarity with Jira, Confluence, and reporting dashboards
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Experience in platform adoption/support activities
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Willingness to learn and work with an internal EPAM AI platform
We offer
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Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)
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Life and AD&D Insurance (Company Paid)
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Employee Assistance Program (Company Paid)
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Telehealth (Company Paid)
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Short-term Disability (Company Paid)
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Long-Term Disability
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Paid Time Off (including vacation and sick days)
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Registered Retirement Savings Plan (RRSP) with Company match
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Maternity/Parental/Adoption Leave Top-up
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Employee Stock Purchase Program
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Critical Illness Insurance
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Employee Discounts
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Unlimited access to LinkedIn learning solutions
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
Engineer the Future with a Career at EPAM
This posting includes a base salary range EPAM Canada would reasonably expect to pay the selected candidate. Individual compensation offers within the range are based on a variety of factors, including, but not limited to, experience, credentials, education, training, the demand for the role, skillset, and overall business and local labour market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: CA$120,000-CA$160,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.
EPAM Canada welcomes and encourages applications from candidates with disabilities. Please contact WFA Human Resource CA [email protected] if you have questions in this regard, or if you require an accommodation to complete the application process. Click here to review EPAM’s Accessibility for Ontarians with Disabilities Accessibility Policies and Multi-Year Access.
An artificial intelligence system is software that is developed with one or more techniques that can, for a given set of human-defined objectives, using algorithmic information processing, generate outputs such as content, predictions, recommendations, or decisions with varying levels of autonomy (“AI”). Tasks that humans have traditionally done by thinking and reasoning are increasingly being done by, or with the help of, AI to help create efficiencies.EPAM may use AI during the recruitment process, in connection with collecting or processing your personal data. Some (non-exhaustive) examples of tasks that EPAM may use AI for include conducting initial screening, creating transcripts of interviews, and assessing applications/CVs against defined job description criteria to make suggestions to the individuals evaluating your candidacy.Your personal data and the results of any processing are not shared with AI applications outside of EPAM infrastructure. While EPAM may use AI to help create efficiencies during the recruitment process, EPAM does not use AI to make hiring decisions, which is done by EPAM Talent Acquisition and management.
