Job Overview
We are seeking a highly organized and detail-oriented Dental Admin Assistant to join our dental practice. The ideal candidate will provide exceptional administrative support, ensuring smooth daily operations at the front desk. This role requires excellent communication skills, proficiency with dental and medical office software, and the ability to manage multiple tasks efficiently. The Dental Admin Assistant will be a vital part of our team, contributing to a positive patient experience and efficient office workflow.
Responsibilities
- Greet patients and manage check-in/check-out procedures in a professional manner
- Schedule and confirm appointments using Dentrix and other electronic scheduling systems
- Maintain accurate patient records within Electronic Medical Records (EMR) systems such as Epic and Dentrix
- Handle multi-line phone systems to answer inquiries, schedule appointments, and relay messages
- Verify patient insurance information and assist with billing processes
- Manage correspondence, including emails and mailings, related to patient care and office operations
- Assist with data entry, filing, and other administrative tasks to support the dental team
- Ensure the front desk area remains organized, welcoming, and compliant with office policies
- Support the team with administrative duties related to medical terminology and documentation
Requirements
- Previous experience as a Dental Receptionist or in a dental or medical office setting is preferred
- Proficiency with dental software such as Dentrix and electronic medical records like Epic is highly desirable
- Strong knowledge of medical terminology relevant to dental practice operations
- Office experience with multi-line phone systems, scheduling, and patient communication
- Excellent organizational skills with attention to detail
- Ability to handle sensitive patient information confidentially in compliance with HIPAA regulations
- Strong communication skills both verbal and written
- Prior experience working in a fast-paced environment with multitasking capabilities
This position offers an opportunity to be part of a dedicated healthcare team committed to providing exceptional patient care through efficient administrative support.
Pay: $20.00-$25.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Work Location: In person
