Job Description:
At Finding Focus, we're on a mission to transform ADHD care, making it more accessible and streamlined through our virtual clinic. We're in search of an organized, empathetic Receptionist/Administrative Assistant who is passionate about mental health and ready to make an impact. Your role will be pivotal in guiding potential clients through the process of understanding and accessing our services.
Location:Remote
Hours:Monday-Friday, 8 AM to 6 PM Saturday, 10 AM to 6 PM
Type:Independent Contractor
Compensation:$18/hour
Key Responsibilities:
- Efficiently manage inbound calls, assisting individuals interested in booking appointments and provide clear, compassionate explanations of our ADHD-focused services.
- Collaborate with our clinical team to coordinate scheduling and follow-ups, ensuring seamless client experiences.
- Engage in proactive communication with clients, from initial outreach to ongoing support inquiries.
- Handle email correspondence with professionalism and promptness.
- Maintain strict confidentiality in managing patient records and sensitive information.
- Contribute to administrative duties and support marketing initiatives that enhance our clinic's reach and reputation.
Qualifications:
- Proven administrative or reception experience, with a preference for backgrounds in healthcare or mental health settings.
- Exceptional communication skills, both verbal and written, with the ability to convey complex information about ADHD clearly and empathetically.
- Adept in using various technological tools and platforms, including EMR systems, Google Workspace, and Mailchimp.
- Ability to work independently, coupled with a proactive mindset and strong problem-solving skills.
- Knowledge of ADHD and its impact on individuals is highly desirable, as it will enhance your ability to relate to and assist our clients effectively.
At Finding Focus, we value diversity and seek individuals who bring unique perspectives and skills to our team. If you are someone who is passionate about mental health, particularly ADHD, and are looking for a role where you can make a real difference, we encourage you to apply.
Application Instructions:Please submit your application through Indeed, including your resume and a tailored cover letter that highlights your understanding of ADHD and your experience in customer service or healthcare.
Finding Focus is an equal opportunity employer. We are dedicated to fostering an inclusive workplace and encourage candidates from all backgrounds to apply.
Note: We appreciate all applicants, but only those selected for an interview will be contacted.
Job Type: Full-time
Salary: $18.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 3 years (required)
Work Location: Remote
Application deadline: 2023-11-25
Expected start date: 2023-12-01
