Hogan Chevrolet Buick GMC Limited is looking for a Automotive Shop Foreman with certificate of 310S or 310T with mechanical aptitude and troubleshooting abilities who can accurately diagnose, repair and maintain our vehicles. Also Manage the shop flow. Assist technicians with trouble shooting and being involved on a day to day basis. This is a full-time, position working in Scarborough, ON.
Must have 310S or 310T Certificate
Compensation & Benefits
- Competitive pay – $40.00 - $50.00/ hour (TO BE DISCUSSED WITH SERVICE MANAGER)
- Paid biweekly
- Paid holidays and vacation days
- Professional development opportunities//Employee discounts //Ben
Responsibilities
- Diagnose, and assist Technicians with trouble shooting , including engine, transmission, electrical, steering, suspension, brakes, air conditioning, etc. Road Test vehicles with customers
- Manage the shop with the work flow & keep a proper efficient shop production
- Prepare estimates and explain what services will be provided to customers
- Ensure that the techs are up to date with their training
- Identify and document vehicle operating issues
- Participate in customer service activities
- Adhere to all company safety policies and procedures
Requirements
- Valid Automobile Mechanic License 310S
- Minimum 3 years of experience as a Automotive Technician and/or Automotive Service Technician
- Detail orientated with excellent manual dexterity
- Ability to lift heavy objects and work on your feet for extended periods of time
- Excellent customer service and communication skills
- A valid Ontario driver's license
EEOC Statement
Hogan Chevrolet Buick GMC Limited is an equal opportunity employer and does not discriminate against any employee or applicant based on race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We strive to create an inclusive environment for all employee
Date:
Department:
POSITION SUMMARY:
SPECIFIC ACCOUNTABILITIES:
Responsible for the day- to-day activities of the service repair department, including hiring/firing, managing, coaching and training of assigned staff.
Ensure that customer service needs are met and vehicles are repaired correctly.
Supervise repair procedures and assist Mechanics / Technicians, Apprentices and Service Advisors to resolve difficult repair problems.
Notify Service Advisors of work delays and additional repair operations required.
Review all comebacks and initiate measures to avoid repeats.
Takes measures to improve efficiency, such as motivating staff, streamlining flow of work, implementing innovative methods, modifying working conditions, etc.
Submit Monthly report of comebacks to the Service Manager.
Maintain inventory records of tools and equipment and submit recommendations for purchase of new equipment to the Service Manager.
Co-ordinate storage and disposal of warranty parts in conjunction with the Parts Dept.
Collaborate with the Control Tower Operator concerning job distribution, work mix, etc., and advise tower operator of absence for purpose of road testing or other functions.
Inform the Service Manager regarding absence of Mechanics/Technicians and ensure adequate staffing of department.
Operate the control tower during absence of the Control Tower Operator.
Ensure high quality of conduct and workmanship from Technicians and Apprentices.
Monitor quality control by spot-checking repairs, wither in the ship or suring road tests.
Ensure all Technicians and Apprentices are trained to manufacturer requirements and informed of all related manufacturer recalls, technical bulletins, etc.
Ensure that shop equipment, special took inventory and shop manuals are complete and in safe operation conditions, and report any missing tools, equipment or manuals to the Service Manager immediately.
Obtain approval from Service Manager for repairs or purchase of tools or equipment that exceeds specific dollar limit.
Maintain a clean and orderly shop and ensure that facilities conform to requirements.
Follow all company and manufacturer policies, directives and procedures.
Comply with required health and safety regulations.
Perform any other duties as required.
PERFORMANCE CRITERIA:
Quality and overall productivity of work produced in shop.
Positive feedback from Service Advisors, customers and Technicians.
Effective staff management including, training and motivating.
Consistently high customer service ratings.
EDUCATION AND EXPERIENCE REQUIREMENTS The education and experience requirements listed below are representative of the knowledge, skill and ability required to perform the primary duties and responsibilities successfully.
QUALIFICATIONS
§ High School Diploma
§ Licensed Mechanic
§ 5-10 years’ experience in automotive and diagnostic repair.
SKILL & EFFORT
§ Good visual acuity to assess work performance.
§ Effective organization and multi-tasking capabilities.
§ Capable leadership abilities.
§ Strong interpersonal and communication skills.
§ Sounds decision making ability.
§ Able to lift moderate weight with assistance.
§ Manual dexterity.
PHYSICAL AND WORK DEMANDS:
Working Conditions
- Frequently manage deadlines.
- Stand for prolonged periods of time.
- Routinely work with loud noise from the shop.
- Frequently work outside regular work schedule.
- Occasionally respond to emergency situations.
- Occasionally manage stressful situations involving upset or impatient people.
- Routinely work in an uncomfortable environment with possible risk or injury.
- Work environment necessitates proper personal protective equipment in keeping with health and safety requirements.
