Job description
Midtown Pediatrics is looking for a Medical Administrator/Receptionist to be part of their team.
Midtown Pediatrics is a busy outpatient multi-disciplinary pediatric health care clinic located in midtown Toronto. The team includes Pediatricians, Pediatric subspecialists, Nurses and allied health practitioners.
Responsibilities include:
- Greeting and registering patients
- Answering phones, taking telephone messages, managing email
- Scheduling- managing patient appointments and health car providers schedule
- Answering questions and providing information directly to patients via email and telephone, based on knowledge of policies, procedures and regulations
- Scanning and transferring documents and e-faxes in the Electronic Medical Record (EMR) system (Practice Solutions/Telus)
- Sorting and forwarding mail and other correspondence
- Following up on specialist referrals
- Contacting patients to inform of specialist appointments
- Invoicing patients for non-OHIP services
- Maintaining cleanliness of clinic
- Helping with patient care eg, weighing patients
- Provides coverage for other admin staff during scheduled and unscheduled absences due to vacation, illness, etc.
- other administrative tasks as required
Required qualifications/work experience:
- Minimum 2-3 years as a Medical Office Admin or Medical Office Receptionist
- At least one (1) year experience using EMR systems such as Practice Solutions (preferred), or proficiency in another EMR system
- Knowledge of Medical Terminology
- Excellent Customer service skills, able to offer a higher level of service in a professional manner
- Diligent and hard worker
- Able to multitask in an organized and efficient manner
- Detail-oriented: we love candidates who have an eye for detail, so please bold the first line of your cover letter when applying for this job
- Excellent interpersonal skills
- Excellent organizational skills
- Excellent verbal and written communication skills
- Excellent computer skills ie, comfortable using technology
Thank you. Please apply with a resume and cover letter.
Job Types: Full-time
Salary: From $20.00 per hour (based on experience)
Job Type: Full-time
Pay: From $20.00 per hour
Work Location: In person
