Sustana is the leading manufacture of sustainably produced, premium recycled fiber and paper, utilizing post-consumer material to create high-quality, low carbon footprint products. We have 12 different locations across North America in three different segments of the pulp and paper industry (Paper, Fiber and Recovery). Since August 2023, we acquired Hanna Paper, now Sustana Recovery. Sustana Recovery is committed to providing wastepaper management solutions that meet the specific needs of each of their customers, ensuring that they have access to the most efficient and cost-effective wastepaper management solution for their unique requirements. With this strategic acquisition, Sustana is committed to continuously investing in the stability and the sustainability circle of its supply chain. This acquisition is in the process of contributing to a strong future for the sustainable pulp and paper solution industry in North America.
TITLE: Logistics Coordinator
LOCATION: On-site, 70 Addiscott Court, Markham, L6G 1A6 Ontario
JOB TYPE: Full time, permanent, 8-hour shift. Monday to Friday
SALARY: $60 000 to $70 000 per year
BENEFITS
At Sustana, we offer our employees a set of social benefits including:
- A competitive salary and a bonus program.
- A fixed daytime schedule.
- A group insurance plan.
- The possibility to contribute to a group RRSP.
- An employee assistance program.
- A vision care reimbursement program.
YOUR MANDATE
The Logistics Coordinator is an operations-based role responsible for planning internal fleet activity for recovered paper collection, coordinating third-party freight when required, and coordinating inbound and outbound shipment activity to support orderly dock flow and reliable material movement.
This position serves as a central logistics communication point across operations, drivers, carriers, and the other department to keep routes, service timing, dock access, shipment details, and execution updates aligned. The role supports logistics planning and coordination.
KEY RESPONSABILITIES
- Plan and adjust daily internal fleet routes for recovered paper collection.
- Prioritize pickups based on service demand, geography, driver capacity, and operational needs.
- Coordinate third-party transportation when internal fleet capacity is unavailable or constrained.
- Communicate load details, appointment times, and access requirements with carriers and internal teams.
- Monitor route and shipment status throughout the day and respond to changes quickly.
- Escalate delays, missed pickups, service failures, and access issues promptly.
- Coordinate inbound third-party loads to support smooth dock access and unloading flow.
- Manage outbound shipment pickups, including dock appointments, loading readiness, and timing.
- Work closely with operations to align receiving priorities, dock activity, and material movement.
- Partner with the other department to ensure customer updates reflect actual service timing.
- Maintain accurate scheduling, shipment, carrier, and service records in company systems.
- Identify opportunities to improve route efficiency, dock coordination, and overall logistics flow.
QUALIFICATONS
- Degree in operations management, logistics, business administration, or engineering, depending on the field.
- Minimum of 5 years of experience in logistics planning within a manufacturing environment.
- Proficiency in planning tools (such as MS Project, advanced Excel) and integrated management systems (ERP/MRP).
- High stress tolerance, analytical mindset, and excellent communication skills to navigate between the office and the plant floor.
- Strong organizational skills, sense of priorities, problem-solving abilities, and collaborative leadership.
- Ability to work in variable temperatures.
- Forklift experience is an asset.
- Health and safety-oriented with a strong focus on customer service.
OPPORTUNITIES
Sustana provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
