Responsibilities for Front Desk Agent
- Check guests in and out of their rooms
- Answer any questions guests have
- Make recommendations for activities and restaurants
- Store any luggage guests have
- Answer the phone and direct the call
- Take reservations on the phone
- Arrange transportation for guests
- Maintain the record of guests that have checked in and out
Qualifications for Front Desk Agent
- Secondary School Diploma or GED equivalent (required)
- Degree or diploma in Hotel / Hospitality Management (preferred)
- Strong communication and interpersonal skills
- Excellent customer service skills
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks simultaneously
- Strong time management skills
- Beginner proficiency with MS Office Suite
- Technical aptitude / comfortable with systems and technology
- Professional appearance and attitude
- Ability to work nights, weekends, and holidays as required
Job Types: Full-time, Part-time
Pay: $18.25-$19.50 per hour
Benefits:
Location:
Work Location: In person
