Job Summary
The Okanagan Wine Country Lifestyle is calling!
Rooted in the heart of the Okanagan Valley, Grizzli Winery is one of the largest wineries on West Kelowna’s Wine Trail, a cultural hub producing award-winning wines, a world-renown art gallery and unforgettable annual events. Okanagan grown, community-inspired and family-centered, we strive to deliver a Distinctly Okanagan Experience to each and every guest that walks through our doors.
Our Grizzli team is a cohesive group that is family-centered, communicative, positive, and collaborative. With all that we do, we strive to provide a gold standard service to our guests. We have always possessed a growth mindset and encourage our team to think outside the box. This job can be whatever you make it to be, so dream big and set your goals high.
We are seeking a detail-oriented and organized Administrative Assistant fluent in both English and Mandarin to support our office operations. The ideal candidate will have strong clerical skills, proficiency in Microsoft Office and Google Workspace, and experience with data entry and customer service. This role involves managing front desk duties, handling multi-line phone systems, and providing exceptional support to ensure smooth daily operations within a professional environment. Prior experience in medical or dental offices is a plus. The position offers an opportunity to contribute to a dynamic team while developing your administrative expertise.
Applicant experience will affect offered remuneration.
Responsibilities
- Answer multi-line phone systems, route calls, and provide excellent customer support
- Perform data entry tasks accurately using Microsoft Office and Google Workspace applications
- Maintain organized filing systems, both electronic and paper-based
- Schedule appointments, manage calendars, and coordinate meetings as needed
- Assist with bookkeeping tasks using QuickBooks or similar software
- Proofread documents for accuracy and clarity before distribution
- Support office staff with administrative tasks such as photocopying, scanning, and mailing
- Handle customer inquiries via phone or email with proper phone etiquette
- Support medical or dental office functions if applicable, including patient check-in/out processes
Requirements
- Proven clerical or administrative experience, preferably in medical or dental offices
- Strong organizational skills with the ability to multitask efficiently
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Experience with QuickBooks or similar bookkeeping software is desirable
- Excellent data entry skills with high accuracy and attention to detail
- Exceptional customer service skills and professional phone etiquette
- Ability to handle filing systems and manage front desk responsibilities effectively
- Strong computer skills including familiarity with multi-line phone systems and basic troubleshooting
- Typing speed of at least 50 words per minute with proofreading capabilities
- Prior experience in professional settings is a plus but not required
Pay: $20.00-$25.00 per hour
Benefits:
Language:
Work Location: In person
