Job Summary
We are seeking a dedicated and organized Patient Coordinator to join our healthcare team. The ideal candidate will serve as the primary point of contact for patients, managing appointment scheduling, patient communication, and administrative tasks within a busy medical or dental office. This role requires excellent communication skills, attention to detail, and familiarity with medical terminology and electronic medical records. The Patient Coordinator plays a vital role in ensuring smooth office operations and delivering exceptional patient care experiences.
Responsibilities
- Greet patients warmly and assist them with check-in procedures
- Schedule, confirm, and reschedule patient appointments efficiently
- Maintain accurate and up-to-date patient records within electronic medical record systems
- Communicate effectively with patients regarding appointments, insurance, and treatment plans
- Verify insurance information and process billing as needed
- Coordinate with healthcare providers to ensure seamless patient flow
- Handle administrative duties such as data entry, filing, and managing correspondence
- Ensure compliance with healthcare privacy regulations and office policies
- Assist with patient inquiries both in person and via phone or email
Experience
- Prior experience in a medical or dental office setting is preferred
- Knowledge of Jane Medical Scheduling App is highly desirable
- Experience working with electronic medical records systems is advantageous
- Office experience demonstrating strong organizational skills is beneficial
This position offers an opportunity to be an integral part of a compassionate healthcare team, providing support that enhances patient satisfaction and clinic efficiency. The ideal candidate will be proactive, detail-oriented, and committed to maintaining a professional and welcoming environment for all patients.
Pay: $20.00-$27.00 per hour
Benefits:
- Dental care
- Extended health care
- Store discount
- Wellness program
Location:
- Vancouver, BC V6H 3X9 (preferred)
Work Location: In person
