We are Hilton! We are Hospitality!
An exciting opportunity has come up for a Catering and Events Consultant!
This position is an important role within the Sales and Catering department with a focus on generating new business opportunities, maximizing revenues for the hotel and providing a high level of customer satisfaction by servicing all phases of event, group meetings , banquet and social functions.
Main Duties & Responsibilities:
- Coordinate all details connected with all bookings -meticulous focus on details
- Plans, upsells and details the meeting/function with the client including space requirement, times, equipment, menus, billing instructions and submit the appropriate proposal/contract for signature
- Proactively solicits, negotiates and books new and repeat business, and closes the sale using a consultative sales approach
- Conducts professional site visits and client meetings as necessary
- Works with and communicates to the Catering team, Sales Managers, and Revenue Management team all business booked and groups bidding on to ensure future bookings
- Qualifies future business of all solicitations and bookings
- Utilizes the yield strategies to ensure proper rate quoting and room block allotments
- Work with Catering and Sales teams to coordinate strategies, promotional campaigns and collateral to increase business during soft periods Managing incoming business leads from initial point of contact to follow-up post meeting/stay
- Work closely with Sales and Catering team to ensure their ability to proactively search out and secure new business opportunities
- Assist in the maintenance of accurate data in properties CRM (SalesForce/Delphi)
- Assist in the collection of new sales databases targeting specific clients and accounts
- Participates in pre-convention meetings, training and other sales-related functions
Preferred Education & Qualifications:
- Minimum Grade 12 with Post-secondary considered an asset
- Minimum 3 year’s administrative experience
- Minimum 3-5 years in a customer facing role
- Proficiency in Microsoft office products
What we offer:
- 100% employer paid medical benefits
- Discounted Hilton hotel rooms around the globe
- 7 wellness days / year
- onsite fitness facility
- meal program
- culture of recognition and inclusivity
Skills and Qualities:
- utmost attention to details - crucial for this position
- Time management and organizational skills
- Exceptional communication skills both written and verbal
- Engage in a consultative manner with all internal and external stakeholders and clients
- Strong problem-solving skills with ability to think quickly
- Previous experience in hospitality and event planning an asset
- Working knowledge of computers
- Fast-paced, busy office working conditions
- Some weekends and late evenings will be required based on business need
Job Types: Full-time, Permanent
Pay: $50,000.00-$54,500.00 per year
Benefits:
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Vision care
Flexible language requirement:
Experience:
- event planning: 1 year (required)
Work Location: In person
