BRANCH MANAGER
For 50+ years, New-Line has proudly lived by one simple philosophy: "Keep our Customers Moving."
As a Canadian distributor of industrial and commercial hose, fittings & accessories, we have built success through service, technical expertise, inventory, and a team that is passionate about what we do. With locations across Western Canada, there's never been a better time to join New-Line.
At New-Line, we invest in our people. From interactive training programs and useful technology, to career development opportunities and employee recognition programs, we are committed to helping our team members build rewarding and long-lasting careers. We celebrate success, promote from within whenever possible, and provide the tools and support needed to grow personally and professionally.
Learn more about us at www.new-line.com.
THE OPPORTUNITY
New-Line is looking into a Northwest BC location, and we're looking for an exceptional Branch Manager to help bring it to life.
This is a unique opportunity for an entrepreneurial leader who enjoys building strong teams, passion for a distribution environment, creating outstanding customer relations, and helping establish a positive workplace culture. You'll have the opportunity to shape the future of the branch while being supported by an experienced team and the resources of a well-established Canadian company.
Whether you're currently leading a team or are ready to take the next step in your leadership career, this role offers the chance to make a meaningful impact in a growing organization and community.
WHAT YOU'LL BE DOING
As Branch Manager, you'll help keep our customers moving by:
- Lead day-to-day operations, learn our product and what we do as a company
- Develop and implement strategies that support sustainable growth and exceptional customer service
- Recruit, hire, train, coach, and develop a high-performing branch team
- Create a positive, engaged, and accountable workplace culture aligned with New-Line's values
- Build and maintain strong customer relationships throughout the local community and Northwest region
- Support existing customers while identifying opportunities to provide additional value and solutions
- Collaborate other branch leaders to support company-wide initiatives and goals
- Ensure customer orders are fulfilled accurately, efficiently, and on time
- Monitor branch performance and implement strategies to achieve sales, gross margin, inventory, and customer service objectives
- Maintaining a clean, organized, and professional location
- Stay informed on industry trends, product developments, and customer needs
- Manage team scheduling, vacations, and payroll approvals
- Ensure safety programs, inventory controls, equipment maintenance, and documentation are properly maintained
- Support succession planning by developing future leaders within your team
WHAT YOU'LL BRING
- A natural leader who enjoys coaching, mentoring, and developing people
- Has strong people management experience, including hiring, coaching, performance management, and employee development
- Has a proven track record of leadership and customer-focused business success
- Is entrepreneurial, motivated, and excited by the opportunity to help establish a new branch location
- Possesses exceptional customer service and relationship-building skills
- Is mechanically inclined and enjoys learning technical products and applications
- Has warehouse and inventory management experience, including shipping, receiving, and inventory control
- Demonstrates strong business acumen and problem-solving abilities
- Has excellent written and verbal communication skills
- Is highly organized and detail-oriented while remaining adaptable in a fast-paced environment
- Has experience using ERP distribution software and Microsoft Office applications (experience with Sage 300 is considered an asset)
- Is proactive and confident when addressing operational, personnel, customer, or safety matters
- Holds a valid Class 5 Driver's License with a clean driver's abstract
Experience within industrial distribution, hose & fittings, hydraulics, or related markets is considered an asset. Most importantly, we're looking for a leader who shares our passion for developing people, supporting customers, and building great teams.
WHY JOIN NEW-LINE?
At New-Line, we believe our people are our greatest asset. We offer more than just a job—we offer the opportunity to build a rewarding career and make a lasting impact on a growing organization.
What We Offer:
- Competitive compensation package
- Comprehensive benefits:
- RRSP matching program
- Extended Health and Dental coverage
- Vision care
- Educational reimbursement program
- Fitness credits
- Tenure bonuses that celebrate your years of service
- Employee recognition programs and prize opportunities
- Company-sponsored social events, BBQs, lunches, and team outings
- Extensive training and leadership development opportunities
- Career advancement & involvement in committees, product/industry development
- A supportive, safety-focused workplace
- Play an important role in growing New-Line's presence in Northwest British Columbia
BUILD SOMETHING GREAT WITH US
If you're looking for the opportunity to lead a team, build a positive workplace culture, and grow alongside an established Canadian company, we'd love to hear from you.
At New-Line, you'll join a team that works hard, supports one another, celebrates success, and takes pride in delivering outstanding service to our customers every day.
We are an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Come build your career—and help us Keep our Customers Moving.
Job Types: Full-time, Permanent
Pay: $90,000.00-$110,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- Relocation assistance
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
Flexible language requirement:
Experience:
- People Management: 4 years (required)
- Industrial Sales: 3 years (required)
Work Location: In person
