SUPER CRUNCH INC.
Super Crunch Inc. creates unforgettable memories through innovative fresh fruit dessert products. We have operations in both shopping centres and festivals, and are best known for our tanghulu, the #1 fresh fruit dessert on the market. We currently operate at 5 shopping centres, in addition to over 100 festivals per year, including some of the biggest festivals in Canada, and attract a wide customer base that transcends age, culture and nationality. We have existing mall locations all across Ontario, and we are now looking for a full-time manager for our CF Rideau and Bayshore Mall locations! Join us as we continue our journey to becoming Canada’s leading dessert brand!
We aim to bring the vibrant and timeless tradition of candied fruit to modern palates, creating a delightful and colourful experience right in front of our customers. Inspired by the age-old Chinese street food, our Tanghulu offerings provide a unique blend of traditional flavours and contemporary customization. Each delicious stick is meticulously skewered and dipped into a shimmering glaze of sweet syrup, creating a tantalizing treat. The vibrant display of fruits and the sparkling glaze at our kiosk create a visual feast, perfectly capturing the joy and excitement of traditional Asian culture. With Tanghulu, each skewer is not just a snack but an experience, bursting with colour and flavour.
Website: https://www.supercrunch.ca/
The Opportunity:
As a Store Manager, you will be a hands-on leader, responsible for motivating a team to deliver exceptional service and high quality standards. You will manage all aspects of store operations and drive business performance while also stepping in to perform sales and chef tasks as needed.
Responsibilities:
- Lead, train, supervise staff, and when necessary, discipline team members while providing ongoing coaching and performance feedback to foster a positive team culture.
- Work on the floor and demonstrate good team work and collaboration
- Plan and organize daily operations, including staff scheduling and trial shifts.
- Monitor revenues and control labour and product costs to support profitability.
- Establish and maintain sales goals for the store, motivating and inspiring the team to accomplish it.
- Manage inventory, product costs, and maintain supplier relationships.
- Balance cash, complete daily reports, and ensure accurate record-keeping.
- Conduct performance reviews and provide ongoing coaching.
- Ensure compliance with health, safety, and sanitation standards and legislation.
- Address guest concerns promptly, ensuring a positive and memorable experience.
- Maintain consistent and proactive communication with senior leadership to ensure alignment with company goals, policies, and operational standards.
- Other duties as required.
Requirements:
- Flexible availability, including evenings, weekends, and holidays.
- Ability to work in a fast-paced, dynamic environment.
- Ability to lift up to 40 lbs and stand for long periods of time is required.
- Commitment to maintaining a clean, safe, and sanitary work environment.
- Eligible to work in Canada.
- 2+ years of experience in food service, or restaurant management.
Qualifications:
- Proven experience leading, training, and developing teams.
- Strong knowledge of scheduling, inventory management, and cash handling.
- Excellent English communication skills, both written and verbal.
- Strong customer service and interpersonal skills.
- Demonstrated leadership and people management skills.
- Highly organized with the ability to multitask and prioritize.
- Detail-oriented with strong problem-solving skills.
If you’re passionate about creating unforgettable guest experiences and leading a team as we grow Canada’s leading dessert brand, we’d love to hear from you. Join us in making our CF Rideau & Bayshore locations the ultimate destination for dessert lovers!
Accommodation Statement:
We are committed to an inclusive, barrier-free hiring process. Applicants with disabilities who require accommodations during the interview or selection process should contact Human Resources at [email protected]. We will work with you to provide reasonable accommodations and ensure a fair process.
Vacancy:
This posting is intended to fill an existing vacancy within our organization.
Job Types: Full-time
Pay: $18.00 - $22.00 depending on experience
Shift:
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
Work days:
- Holidays
- Monday to Friday
- Weekends
Language:
Work Location: In person
Expected start date: As soon as possible (May 2026).
Application Instructions:
- Along with your resume, please include your availability for shifts per the mall hours listed below:
- Rideau Mall Hours:
- Sunday: 10am - 6pm
- Monday: 10am - 9pm
- Tuesday: 10am - 9pm
- Wednesday: 10am - 9pm
- Thursday: 10am - 9pm
- Friday: 10am - 9pm
- Saturday: 10am - 9pm
Pay: $20.00-$25.00 per hour
Benefits:
- On-site parking
- Store discount
Ability to commute/relocate:
- Ottawa, ON K1N 9J7: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please let us know your availability with accordance to mall hours (Mon - Fri: 9AM - 9PM, Sat: 10AM - 9PM, Sun: 11AM - 6PM)
- How many hours per week are you looking to work?
Language:
Work Location: In person
