Overview
Utilizing computerized staffing systems, the Scheduling Clerk allocates, calls in relief staff and performs related staffing functions for the clinical areas; including input of payroll data.
Education
- Grade 12 education or equivalent.
- Courses in Conflict Resolution/Customer Service an asset.
- Computer courses.
Qualifications
- Previous scheduling experience is essential.
- Must have ANSOS/scheduling experience.
- Proficient in the use of MS Office Suite.
- Proven ability to function in a collaborative, interdepartmental setting.
- Proven ability to communicate effectively both verbally and written.
- Proven data entry skills 40 wpm.
- Ability to organize work, meet deadlines in a timely, organized manner.
- Excellent interpersonal skills.
- Excellent telephone skills required.
- Proven ability to work in stressful situations.
- Able to operate related equipment, computer, headsets, and multiple phone lines.
- Proven ability to deal with conflict.
- Self-directed and flexible.
- Physical ability to carry out duties of the position.
- Good work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
