Brickyard Physiotherapy is located in Nanaimo, BC and has a full range of services:
Physiotherapy, Chiropractic, Registered Massage Therapy and Kinesiology. We are a busy and growing clinic that wants to make our clients feel comfortable from the moment they walk in the door, from our friendly receptionists to the care of our practitioners.
We are looking for a full-time assistant office manager to work 40 hours per week Monday – Friday. This position will eventually transition to office manager.
The clinic hours are from 7 a.m. – 7 p.m. so your shifts may fluctuate. Wage is based on experience, starting at a minimum of $25 per hour.
Responsibilities:
- Supervise and manage office operations and staff
- Demonstrate excellent phone etiquette when interacting with clients or customers
- Assist with human resources tasks, such as onboarding and employee documentation
- Provide administrative support to various departments as needed
- Scheduling appointments, reminder calls
- Sending invoices to third party Insurance – WSBC, ICBC and Extended Health Plans
- Collecting payments from clients/Third Party Insurance
- Faxing/Scanning/Managing documents – uploading to client files
Requirements:
- Excellent with Microsoft Office and patient booking software (We use JANE – not a
requirement but an asset if you do have experience)
- Experience with office work and front desk responsibilities
- Good/clear communication skills – on the phone and in person
- Customer Service oriented, warm, friendly personality, energetic, enthusiastic, polite, tactful, caring
- Ability to remain calm under pressure
- Multi-task with excellent organizational skills, attention to detail
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.
Job Types: Full-time, Permanent
Pay: From $25.00 per hour
Benefits:
- Flexible schedule
- On-site parking
- Paid time off
Work Location: In person
