About Becklar
Becklar delivers the industry’s only SMART Critical Event Protection Platform, combining advanced AI technology with skilled operators to provide rapid monitoring and response for people, property, and employees. Our solutions span video monitoring, remote guarding, workforce safety, personal health and safety, and critical event response—designed to act in the moments that matter most.
Headquartered in Ogden, Utah, Becklar is one of the nation’s largest and fastest-growing monitoring companies, protecting more than 2.2 million subscribers daily. Guided by our mission to create a safer world through innovative technology and caring people, we live our We Care F.I.R.S.T. values—Fun, Innovative, Relationship-driven, Service-focused, and Team-oriented.
Job Summary
Under direction of the Director of Learning and Development, the Training Intern is responsible for preparing new team members for work in Becklar’s Monitoring Centers. Provide existing team members with ongoing training and professional development after leaving training, as well as introducing and immersing team members in Becklar’s culture. This position is on a 90 day trial basis and will be evaluated at the 90 day mark to become a Training Instructor. This position is full-time and required to be available M-F, to teach training classes in person from 08:00 - 12:00 and 13:00 - 17:00.
Essential Job Functions:
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Prepare new team members for work in the monitoring center by teaching planned material during assigned training courses
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Promote and be an exemplary example of We Care FIRST and Becklar's culture though words, actions, and attitude
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Answer questions and evaluate operator understanding of training material and adjust pace, teaching method, and/or style to fit their needs
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Create, prepare, and deliver processing activities, role-playing scenarios, and training outlines for each training course
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Self-manage responsibilities and assignments
Responsibilities / Duties / Tasks:
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Prepare training materials for each assigned training course including printing and binding training manuals, printing out expectations and policies, etc.
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Exemplify excellent customer service, communication and public relations skills and demonstrate ability to work well under pressure for extended periods of time
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Assist with the creation of new training material and keep current training material up to date
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Demonstrate proper signal procedures to new team members during training
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Huddle with each new team member during the training process and fill out their OJT document
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Proctor and score outbound tests and ancillary tests
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Send out weekly interdepartmental communication about graduation parties, team breakdown, and training status emails
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Strong attention to detail, focus and follow through
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Motivate and exemplify our core values and culture for team members
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Support HR and Operations in culture related items (parties, lunches, activities, etc.)
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Report on and take responsibility for training class pass rate
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Maintain the organization and cleanliness of the training room
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Verify and approve new team member time cards weekly
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Silent monitor operators as assigned in the monitoring center
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Take signals as assigned in the monitoring center
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QA checkups and self-audits with operators upon request
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Teach additional ancillary training classes as assigned
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Graduation party planning and execution
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Maintain personal and department goals and KPI’s
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Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
Job Qualifications / Skill Requirements:
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Maintain a consistent and predictable schedule
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Associates degree or equivalent work experience
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Ability to break down complex procedures and processes into easily understood concepts
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Display confidence and energy while standing/presenting in front of a group
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Demonstrate a high quality of work while under the pressure of being observed
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Ability to adapt communication style to the needs of different team members
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A record of excellent quality assurance scores
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Central Station outbound & low priority operator certification
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Ability to problem solve and make judgement calls
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Effectively teach for understanding
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Meet strict deadlines
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Strong goal setting and demonstrate a sense of urgency
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Brainstorming, innovating, and adult learning
At Becklar, we’re driven by a bold purpose: protecting people, property, and employees when it matters most. We work hard toward meaningful goals, but we believe great work happens when people feel supported, connected, and genuinely enjoy what they do. Life at Becklar is built on trust, teamwork, and moments that matter — and we back that up with benefits designed to support you both at work and beyond.
Competitive compensation and opportunities to share in our success
Comprehensive health benefit plans to support you and your wellbeing
401(k) retirement plan with company contribution
Inclusive parental leave designed to support all parents and caregivers
Wellbeing and lifestyle perks to support personal growth, connection, and balance
Generous PTO so you can recharge, give back, and take care of what matters most
EEO Statement
Becklar is an equal opportunity employer and is committed to creating a workplace free of discrimination and harassment. We make employment decisions based on business needs, job requirements, and skills, without regard to any status protected under applicable federal, state, or local law.
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