Position Summary: The Activities Expert is a multifaceted role focused on enhancing the guest experience by assisting with booking activities and rentals at Base Camp, as well as leading diverse resort activities. This position requires a flexible approach, involving both base camp responsibilities and hand-on-involvement in a variety of activities. The ideal candidate will play a key role in delivering exceptional guest experiences, ensuring seamless daily operations, and supporting activity scheduling and coordination.
Hourly rate for this position is $18.25 per hour.
Major Duties & Responsibilities:
- Assist guests in planning and booking a wide variety of activities offered by Base Camp, including tube rentals, mini golf and other sports equipment, horseback riding, kids’ programs, and more.
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Provide information to guests regarding available tours and activities, ensuring clear communication of pricing, availability, and safety information.
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Operate the retail component of Base Camp by managing stock levels, conducting inventory counts, and operating a POS system
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Maintain a clean, organized, and welcoming retail space and outdoor sports center for guests.
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Perform daily cash outs.
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Assist in coordinating Base Camp and activity operations
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Support seamless operations by rotating between Base Camp duties and on-location activities as needed.
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Ensure that guest service standards are met, and that health and safety protocols are followed in all areas of responsibility.
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Promote a friendly, approachable, and knowledgeable environment for guests.
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Co-operate and accept other assignments as and when required.
Minimum Qualifications & Skills:
- Excellent Communication Skills
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Customer Service and Sales Abilities
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Organizational Skills
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Technical Proficiency
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Physical Stamina and Flexibility
Additional Requirements:
- Ability to work independently and efficiently in both indoor and outdoor settings.
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Flexibility to switch between roles base on operational needs and guest demand.
