Administrative & Data Entry Assistant (2026)
Location: Burnaby, BC
Job Type: Full-time, Permanent
About Enagic Canada
For over 50 years, Enagic International has been a global leader in the manufacturing of premium water ionization systems that transform ordinary tap water into clean, electrolyzed, hydrogen-rich drinking water.
Headquartered in Japan, Enagic distributes its renowned Kangen Water® systems to customers in more than 20 countries through a global network of independent distributors. Our mission is to improve lives through innovative wellness products while empowering entrepreneurs through our direct sales business model.
At Enagic Canada, we pride ourselves on fostering a supportive, team-oriented workplace where employees have the opportunity to learn, grow, and contribute to our continued success. We are currently seeking a motivated and detail-oriented Administrative & Data Entry Assistant to join our Burnaby office.
Position Summary
The Administrative & Data Entry Assistant plays an important role in supporting our day-to-day office operations. This position combines administrative support, accurate data entry, and excellent customer service while assisting customers with payment and commission-related inquiries and coordinating with internal departments.
Key Responsibilities
- Provide professional and courteous customer service via email and telephone.
- Respond to customer inquiries regarding payments, commissions, and account information.
- Review and investigate billing or commission discrepancies.
- Perform accurate data entry while maintaining a high level of attention to detail.
- Maintain customer records and transaction history.
- Assist with collections follow-up, reporting, and account reconciliation.
- Resolve customer concerns in a timely and professional manner.
- Coordinate with internal departments to ensure efficient issue resolution.
- Monitor and follow up on outstanding customer requests.
- Provide general administrative and office support as required.
Qualifications
- Previous experience in administration, customer service, accounting support, or office administration is preferred.
- Excellent written and verbal communication skills.
- Strong attention to detail with a high level of accuracy.
- Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment.
- Proficiency with Microsoft Excel, Microsoft Word, and Outlook.
- QuickBooks experience is an asset but not required.
- Strong organizational, analytical, and problem-solving skills.
- Ability to work both independently and collaboratively within a team.
- Reliable, punctual, dependable, and professional.
- Bilingual abilities (Japanese, French, Chinese, Korean, or other languages) are considered an asset but are not required.
Compensation & Benefits
Hourly Wage: $20.00–$23.00 per hour, depending on qualifications and experience.
Following the successful completion of a 3-month probationary period, compensation will be reviewed based on job performance.
Work Schedule
- Full-time, Permanent
- Monday to Friday
- 9:00 AM – 5:30 PM
- No weekends
Benefits & Perks
- Extended Health Care
- Dental Care
- Vision Care
- Life Insurance
- Paid Sick Leave
- Paid Vacation
- Monthly staff incentive program based on overall company performance
- Free on-site parking
- Convenient Burnaby location with a bus stop directly outside the office and SkyTrain access within approximately a 20-minute walk
- Opportunities for career growth and development within an international company
Why Join Enagic Canada?
At Enagic Canada, you'll be part of an established international company with a friendly and collaborative team. We value professionalism, continuous improvement, and a positive workplace culture. If you're organized, detail-oriented, enjoy helping people, and take pride in producing accurate work, we'd love to hear from you.
Apply today and become part of the Enagic Canada team!
Pay: $20.00-$23.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Work Location: In person
