Are you organized, motivated, and ready to dive into a hands-on sales role that gives you exposure to every part of the business? We’re looking for an Inside Sales Representative to join our Waterwell Division.
This is a full-time, permanent, junior-to-intermediate position that’s perfect for someone who thrives in a fast paced environment and enjoys balancing customer interaction with operational responsibilities like inventory management and shipping/receiving. You’ll work closely with our Technical Sales team and Assistant Manager and play a key role in supporting customers, ensuring orders are processed accurately, inventory is well managed, and shipments move in and out efficiently.
What You'll Be Doing• Support customers by phone, email, and sometimes in person
- Process sales and purchase orders accurately in our Visual ERP system
- Support inbound/outbound shipping and logistics
- Monitor and manage inventory (cycle counts, stock checks, reordering)
- Maintain accurate inventory records and investigate discrepancies
- Assist at the service counter and with walk-in customers
- Pitch in wherever needed, from the front office to the stockroom to ensure customer satisfaction
- Occasionally attend trade shows or support with deliveries (must have a valid driver’s license)
Qualifications• You’ve got 1-3 years of experience in sales, customer service, inventory control, or technical support
- You’re comfortable using basic tools like ERP systems (Visual), Outlook, and Microsoft 365
- You might have worked in manufacturing, drilling, or construction industries
- You’re someone who takes pride in accuracy, has excellent attention to detail, organizational, and communication skills
- You’re a team player who wants to learn the ropes - not just the sales part, but how it all fits together
- You have a customer-first mindset and consistently go the extra mile
We’re Looking for Someone Who’s...• Motivated, coachable, and curious
- Willing to step outside their comfort zone to learn new tasks
- Team-first attitude and comfortable pitching in where needed
- Not afraid to roll up their sleeves
- Comfortable balancing multiple priorities in a fast paced environment
What Success Looks Like• Orders are entered correctly and processed efficiently
- Inventory is accurate and well maintained
- Shipping/receiving runs smoothly and on time
- You communicate clearly and professionally with customers and internal teams
- You take initiative, pitch in without being asked, and help solve problems as they arise
- Customers trust you and want to deal directly with you
What the Onboarding Period Looks LikeFirst 30 Days
- Learn our ERP system and how we track orders and inventory
- Shadow in the stockroom to become familiar with parts, locations, and inventory flow
- Sit in on team meetings and meet the crew
- Become familiar with shipping/receiving processes and documentation
- Participate in basic health & safety training and orientation
- Begin learning Wellmaster product lines and how we serve our customers
30-60 Days
- Start entering orders and purchase requests yourself
- Handle basic customer interactions
- Participate in cycle counts and inventory tasks
- Continue product training and shadowing
- Support with deliveries and shipping/receiving logistics
- Work closely with Technical Sales for coaching and feedback
60-90 Days
- Manage your own orders and customer communication independently
- Take ownership of inventory coordination and accuracy
- Support shipping/receiving workflow with minimal supervision
- Shadow the team for customer site visits
- Identify opportunities to improve processes and efficiency
- Demonstrate reliability across both operational and customer facing tasks
What We Offer• Competitive salary (to be finalized)
- Profit sharing and RRSP match
- Insurance and medical benefits are effective on the first of the month following completion of the orientation period
- Annually, you will receive 10 paid Statutory Holidays plus two paid sick/family emergency days
- Each year, vacation pay earned is paid prior to your vacation days off or as a lump sum every six months in June and December. The choice is yours
- Safety gear reimbursement: Up to $200 every two years for boots or prescription safety glasses
- All other Personal Protective Equipment (PPE) is supplied
- Team-branded uniforms are supplied upon completion of your orientation term
- Significant opportunities for growth within the company
Why Wellmaster?Wellmaster’s success is a story written by our people. From the company’s founding in 1987 to today, innovation and new product development is a collaboration between the shop floor, sales, senior management and family ownership.
Our collaborative culture paired with two profit sharing programs available to all employees means every member of the Wellmaster team have a meaningful opportunity to contribute to the success of the company and share in the success they create.
Over the past five years, the Wellmaster team has entered a period of modernization, renewal, and rapid growth. Process improvements, including analysis of material handling and strategic application of automation, and data driven decision making have increased safety and efficiency. This provides opportunities for new investment in technology, equipment, and training at all levels of the company to further increase production, productivity and innovation.
Apply today!Join the Wellmaster team and be part of a growing, leading supplier in the North American water, energy and horticulture/agriculture sectors.
AccessibilityWellmaster is committed to fostering an inclusive, accessible work environment where all employees and applicants are valued and supported. We are an equal opportunity employer and welcome applications from all qualified individuals.
If you require accommodation during any stage of the recruitment process, please let us know and we will work with you to meet your needs.
This job posting reflects a current, active vacancy.
