Behind Every Great Store Is a Great Operations Leader.
At Healthy Planet, our Store Operations Leader is the cornerstone of store functionality—bridging day-to-day execution with long-term efficiency. In this elevated role, you will lead back-of-house operations, streamline inventory processes, oversee accurate receiving, and drive administrative excellence.
You will collaborate closely with leadership, vendors, and front-line staff to ensure all operational components—from purchase orders to invoicing—support a seamless and impactful in-store experience. This role is ideal for a highly organized, solutions-oriented professional with a passion for structure, accuracy, and continuous improvement.
The typical hiring range for this position is $22 to $22.50. Final compensation will be determined based on the selected candidate’s experience, skill set, internal equity, and organizational needs. This posting is for an existing vacancy.
If you’re organized, detail-focused, and ready to make an impact, join our team.
Key Responsibilities
Receiving & Inventory Control
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Oversee the end-to-end receiving process—verifying deliveries against purchase orders, inspecting goods, and flagging discrepancies
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Ensure inventory is accurately logged, dated, rotated, and stocked using established SOPs
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Conduct regular cycle counts and full inventory audits to support inventory accuracy
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Monitor expiration dates, damages, shrinkage, and inventory loss trends; recommend improvements
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Collaborate with department leaders to ensure timely restocking and replenishment across store departments
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Coordinate DIST001 warehouse transfers and maintain documentation integrity
Store Operations & Process Optimization
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Lead store-level administrative functions including back-end documentation, order tracking, and system reporting
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Maintain compliance with all standard operating procedures related to receiving, stock handling, and invoicing
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Support audit readiness through accurate record keeping and organization
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Implement systems and improvements to streamline daily operations, reduce redundancies, and support store-wide efficiency
Invoicing & Vendor Coordination
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Manage store invoicing workflow—ensuring accuracy, timely processing, and alignment with finance protocols
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Coordinate with Head Office Credit and Finance to reconcile discrepancies and oversee credit notes
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Track and follow up on purchase orders pending for 7+ days and missing invoices pending for 21+ days
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Build and maintain professional relationships with vendors and logistics contacts to ensure prompt deliveries and smooth receiving
Team Leadership & Collaboration
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Mentor team members involved in receiving, invoicing, and inventory handling
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Train staff on proper receiving procedures, documentation, and loss prevention measures
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Foster communication between front-of-house, warehouse, and merchandising teams
Training & Compliance
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Completion of required Lessonly training modules
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Ongoing participation in workshops and brand education sessions to stay current on wellness trends and company initiatives
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Adhere to all operational and health & safety procedures as outlined in company SOPs
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Maintain excellent standards in attendance, punctuality, team collaboration, and reliability
Other Duties
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Perform additional tasks and responsibilities as assigned
Qualifications and Skill Requirements
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3-5 years of experience in retail operations, administration, or warehouse coordination
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Strong working knowledge of inventory systems, purchase orders, invoicing, and receiving procedures
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Highly organized with excellent attention to detail and time management skills
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Strong written and verbal communication skills
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Ability to lift up to 50 lbs and remain active throughout the shift
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Proficient with Microsoft Office (Excel, Outlook) and POS/inventory systems
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Experience working cross-functionally with multiple departments
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Flexible availability, including weekends, evenings, and holidays
You’ll Thrive Here If You Are…
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A systems-thinker who enjoys bringing structure to complexity
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Passionate about operational excellence and problem-solving
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Naturally organized and detail-driven with a high level of accountability
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Collaborative and dependable, with a team-first mindset
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Excited by improving processes and creating smooth workflows
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Someone who takes pride in being behind-the-scenes but essential to the store’s success
What We Offer:
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An amazing work environment where collaboration, creativity, and fun are at the heart of everything we do
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Comprehensive medical benefits and a flexible spending account for full-time permanent employees—because we care about your health and well-being
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Exclusive employee discounts on our products—treat yourself while you help others find what they love
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Exciting internal growth opportunities to help you develop your skills, advance your career, and grow within the company
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Career-focused continuing education and development opportunities
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A supportive and inclusive company culture that celebrates individuality, fosters teamwork, and values your contributions
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GoodLife Fitness corporate membership discounts
Life at Healthy Planet
At Healthy Planet, we believe that our biggest strength lies in fostering a work environment where our employees feel at home and can be their true selves. We operate as a family, supporting each other to thrive both personally and professionally. Our culture is built on mutual respect, collaboration, and a shared passion for making a positive impact on the world.
Discover more about what it’s like to be part of the Healthy Planet family by clicking the link below:
Learn More About Life at Healthy Planet
At Healthy Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled
