Manager, Outpatient & Diagnostic Services – Northern Ontario Hospital
Qualifications – Northern Ontario Hospital
- Bachelor’s degree in a regulated health profession or Health Administration (required)
- Current registration in good standing with the applicable Ontario regulatory college, where applicable
- 3–5 years of progressive leadership experience in a healthcare environment preferred
- Management education or leadership training considered an asset
- Experience overseeing multiple clinical programs or services preferred
- Knowledge of hospital operations, quality improvement methodologies, accreditation standards, and healthcare legislation
- Start Date: ASAP
- End Date: Permanent Full-Time
- Monday–Friday, 8:00 AM–4:00 PM schedule
- Ability to participate in manager on-call rotations
- Strong commitment to patient-centered care, quality improvement, and interdisciplinary collaboration
- Relocation assistance, housing assistance, and signing bonus may be available for qualified candidates
- Accommodations: Not provided; housing assistance may be available
- Travel: Relocation assistance may be available
- Hours: 40 hours per week
Responsibilities:
The Manager, Outpatient & Diagnostic Services is responsible for the overall leadership, coordination, and performance of outpatient clinical programs and services. Responsibilities may include but are not limited to:
- Providing operational and clinical oversight for Diagnostic Imaging, Laboratory Services, Rehabilitation Services, and Community Counselling programs
- Leading and supporting interdisciplinary teams to ensure high-quality patient care and service delivery
- Developing, implementing, and evaluating departmental goals, policies, procedures, and quality improvement initiatives
- Ensuring compliance with applicable legislation, professional standards, accreditation requirements, and organizational policies
- Managing departmental budgets, resources, staffing, scheduling, and performance evaluations
- Supporting recruitment, onboarding, mentorship, and professional development of staff
- Collaborating with physicians, clinical leaders, and community partners to enhance service delivery and patient outcomes
- Promoting a culture of safety, accountability, continuous improvement, and patient-centered care
- Participating in management on-call responsibilities as required
Note: Duties may vary based on organizational needs, with specific orientation and training provided upon hire.
Experience:
- 3–5 years of progressive healthcare leadership experience preferred
- Experience managing multiple clinical programs or departments considered a strong asset
- Knowledge of quality improvement frameworks, accreditation processes, and healthcare regulations
- Experience with budgeting, operational planning, and human resource management
- Ability to work independently while fostering collaboration across multidisciplinary teams
- Experience in rural, remote, or northern healthcare settings considered an asset
Skills:
- Strong leadership, coaching, and team-building abilities
- Excellent communication, interpersonal, and conflict resolution skills
- Demonstrated ability to lead organizational change and quality improvement initiatives
- Strong financial, operational, and strategic planning skills
- Experience developing and implementing policies, procedures, and best practices
- Strong problem-solving and decision-making capabilities
- Proficiency with Microsoft Office and healthcare information systems
- Commitment to equity, inclusion, and culturally safe care practices
We Offer:
- Competitive compensation package ($49.91–$61.35 per hour)
- Full health and dental benefits
- Participation in the Healthcare of Ontario Pension Plan (HOOPP)
- Minimum of three weeks' vacation annually
- Additional week of vacation in recognition of manager on-call responsibilities
- Monday–Friday schedule with work-life balance
- Potential relocation assistance, housing assistance, and signing bonus for qualified candidates
- Professional development and leadership growth opportunities
- The opportunity to make a meaningful impact within a collaborative Northern Ontario healthcare team
If you are a healthcare leader with a passion for operational excellence, team development, and patient-centered care, we would love to hear from you. Apply now to join our team and help shape the future of healthcare delivery in Northern Ontario.
Pay: $49.91-$61.35 per hour
Benefits:
- Company pension
- Dental care
- Housing allowance
- On-site parking
- Paid time off
- Relocation assistance
Application question(s):
- Do you hold a Bachelor's degree in a regulated health profession or Health Administration?
- Are you currently registered and in good standing with an Ontario healthcare regulatory college (if applicable to your profession)?
- Are you willing to relocate to Northern Ontario?
- What is your earliest start date?
Experience:
- leadership or management: 1 year (preferred)
Work Location: In person
