The Office Coordinator supports the day-to-day operations of the service location by ensuring the office environment, administrative processes, and client-facing spaces run smoothly and efficiently. This role is responsible for reception, scheduling, resource coordination, and administrative support to program staff, helping create an organized, welcoming, and accessible environment for Job Seekers, employers, and partners.
Front Desk & Client Support
- Serve as the first point of contact for Job Seekers, employers, service providers, and visitors.
- Greet and direct individuals, manage inquiries, and provide general information about available services.
- Support appointment scheduling, confirmations, and coordination with program staff.
- Assist Job Seekers with basic access needs, including use of office equipment and technology.
Office & Resource Coordination
- Maintain a clean, organized, and professional office and shared client spaces.
- Manage office supplies, equipment, and inventory, including ordering and restocking as needed.
- Ensure computers, printers, phones, and other shared resources are available and functional.
- Support room bookings and space coordination for meetings, workshops, and employer activities.
Administrative Support
- Provide administrative support to Service Navigators, Employer Services Advisors, and leadership.
- Maintain accurate records, files, and basic service utilization logs.
- Support data entry, document preparation, scanning, and filing.
- Assist with tracking attendance, appointments, and general service activity metrics.
Coordination & Communication
- Support internal communication by routing messages and coordinating schedules.
- Assist with onboarding logistics for new staff and contractors.
- Coordinate with facilities, IT, and external vendors as required.
- Support smooth daily operations and respond to emerging administrative needs.
Professional Practice & Compliance
- Maintain confidentiality and professionalism at all times.
- Follow organizational policies, privacy requirements, and safety procedures.
- Contribute to a welcoming, inclusive, and respectful environment.
- Support feedback collection and continuous improvement efforts.
What You'll Bring:
Required
- · Diploma or certificate in Office Administration, Business Administration, or a related field, or equivalent experience.
- · Minimum 1–2 years’ experience in an office coordination, administrative, or reception role.
- · Strong organizational, time management, and multitasking skills.
- · Excellent communication and customer service skills.
- · Proficiency with Microsoft Office and basic office technology.
Preferred
- · Experience working in a client-facing or service-based environment.
- · Familiarity with scheduling systems, databases, or case management platforms.
- · Experience supporting multi-disciplinary or fast-paced service teams.
- · First Aid or customer service training.
Job Type: Full-time
Pay: $46,859.00-$57,272.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care
Work Location: In person
