Job description:
Beconnected Support Services
Beconnected Support Services is a multi-service organization serving the Greater Victoria community, dedicated to supporting individuals with diverse and complex needs to live with dignity, stability, and connection.
We are currently seeking a Community Outreach Worker to provide consistent, person-centered support to individuals with multiple complex needs (MCN). This role is ideal for someone who is empathetic, motivated, and committed to making a meaningful difference in the lives of people navigating complex life circumstances.
About the Role
As a Community Outreach Worker, you will build strong, trusting relationships and deliver community-based supports that promote stability and independence. You will work with individuals from diverse socio-economic backgrounds, particularly those who may be at risk or marginalized.
This is hands-on, impactful work that requires adaptability, sound judgment, and a non-judgmental approach.
Key Responsibilities
- Provide consistent outreach and support to individuals in the community
- Build respectful, trust-based relationships
- Support individuals in navigating systems such as:
- Housing and shelter services
- Healthcare, including mental health and substance use supports
- The criminal justice system
- Food security and employment resources
- Social and recreational opportunities
- Advocate for individuals while encouraging autonomy and long-term stability
- Document and monitor progress using person-centered planning tools
What You Bring
Qualifications:
- A Post-secondary education in a humanities or social services field, and/or
- Minimum 2 years of experience supporting marginalized individuals with diverse abilities
Knowledge, Skills & Abilities:
- Experience supporting individuals with developmental disabilities
- Strong organizational and project management skills
- Demonstrated leadership capability
- Ability to document, track, and evaluate individual progress
- Familiarity with positive behaviour support and harm-reduction approaches
- Ability to work both independently and collaboratively within a team
What We Value
- A respectful, non-judgmental approach to complex needs
- Strong interpersonal and communication skills
- Reliability, consistency, and accountability
- A commitment to inclusion and community impact
What We Bring
· Paid time off
· Extended health and dental insurance
· A community of support and job satisfaction
Requirements
- Valid Class 5 Driver’s License with a clean driver’s abstract
- Standard First Aid Certification (required upon hire)
- Clear Criminal Record Check
- Access to a reliable vehicle
Why Join Beconnected Support Services
- Be part of a mission-driven organization making a tangible difference in the community
- Competitive wage
- Flexible work schedule
- Work within a collaborative and supportive team environment
- Gain meaningful experience in complex care and community outreach
- Access to extended health and dental benefits (for eligible positions)
- Opportunities for ongoing learning and professional growth
Employment Details
- Job Types: Full-time, Part-time, Casual
- Work Location: In person (Greater Victoria)
To apply please send a resume and cover letter to [email protected]
Job Types: Full-time, Part-time, Casual
Pay: From $28.00 per hour
Benefits:
- Dental care
- Extended health care
Work Location: In person
