Overview
Come join our team at Murr Canada as an Inside Sales Representative! We are leaders in distributed automation solutions and a subsidiary of Murrelektronik GmbH. Our continued growth and success are due to our exceptionally dedicated people. You’ll be providing a voice in our movement to “Challenge the Way of Automation with Things Simply Connected!”
This role involves engaging with potential and existing clients to promote our products and services, primarily through phone and digital communication channels. The ideal candidate will possess strong communication skills, a customer-focused attitude, and experience in sales, particularly in B2B environments. The Inside Sales Representative will play a key role in driving business development, building relationships, and ensuring a high level of customer satisfaction through timely and effective support.
Career Requirements:
- Proven ability to work collaboratively as a productive team member
- Professionally handle inbound customer inquiries and provide timely, solution-oriented support.
- Accurately process orders and quotations with strong attention to detail.
- Deliver exceptional customer service by ensuring client expectations are exceeded.
- Maintain effective time management to prioritize customer needs in a fast-paced environment.
- Build and maintain positive customer relationships through ongoing communication and support.
- Support sales initiatives through outbound follow-ups and participation in customer outreach activities.
- Provide product guidance and basic technical support to help customers make informed decisions.
- Participate in sales meetings, trade shows, and joint customer calls with outside sales as required.
- A proactive attitude with strong business development capabilities and a passion for building long-term client relationships.
- Electrical Engineering, Technologist Diploma, or equivalent is an considered an asset but not required; training provided for the right candidate.
Skills:
- Strong customer service and communication skills.
- Detail-oriented with accurate order entry and quoting ability.
- Excellent organization and time management in a fast-paced environment.
- Problem-solving mindset with a focus on customer satisfaction.
- Ability to build relationships and work collaboratively across teams.
- Comfortable handling customer inquiries via phone and email.
- Basic technical aptitude; ability to learn industrial automation products.
- CRM and business system proficiency considered an asset.
- Ability to support sales follow-up and identify growth opportunities.
- Electrical Engineering or Technologist background an asset (training provided).
Industry
- Automation Machinery Manufacturing
Employment Type
Full-time
Please send resume and cover letter highlighting why you believe you would be a fit for this position to [email protected]
Pay: $50,000.00-$60,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Work Location: In person
