Are you the person who loves keeping things organized, thrives on attention to detail, and enjoys being the friendly face who welcomes customers through the door? Do you have a knack for multitasking, a passion for exceptional customer service, and an interest in design? If so, we'd love to meet you.
We're looking for an Administrative Assistant to join our team. This role is the heartbeat of our showroom and office operations, providing administrative support to our Designers and Management while helping create an exceptional customer experience.
This isn't your typical administrative role. You'll be involved in everything from processing orders and payments to supporting exciting kitchen and bath design projects. Every day brings something different, and you'll play a key role in helping projects move smoothly from concept to completion.
Please note that this position requires working one Saturday (10:00 a.m. to 4:00 p.m.) every third week. When scheduled to work Saturday, the employee will have Monday off that week.
What You’ll Do:
Be the Face of Our Showroom
- Welcome customers and visitors with professionalism and enthusiasm.
- Answer phones and direct inquiries to the appropriate team members.
- Help create a positive and memorable first impression for every customer.
Keep the Business Running Smoothly
- Process payments, deposits, receipts, and project documentation.
- Enter and maintain accurate customer and order information.
- Support Designers and Management with a variety of administrative tasks.
- Coordinate mail, couriers, and office communications.
Support Design Projects
- Assist Designers with project administration and documentation.
- Help maintain accurate project records and customer files.
- Learn and work with industry software, including 20/20 Design and Acumatica.
- Gain exposure to the kitchen and bath design process from start to finish.
Help Maintain an Amazing Showroom
- Coordinate office and showroom supplies.
- Assist with showroom organization, displays, and seasonal décor.
- Help ensure our space always looks professional and inviting.
We’re Looking for Someone Who:
- Highly organized and detail-oriented.
- Comfortable managing multiple priorities in a fast-paced environment.
- Friendly, professional, and customer-focused.
- Confident working with numbers and data entry.
- A strong communicator who enjoys working with people.
- Proficient with Microsoft Outlook, Word, and Excel.
- Eager to learn new systems and processes.
- A team player who enjoys supporting others and contributing to a positive workplace culture.
- Minimum typing speed of 45 words per minute
- Grade 12 required.
- Previous administrative or office support experience.
- Experience in customer service, retail, construction, renovation, cabinetry, or design-related industries.
- Experience with 20/20 Design software or a strong interest in learning it.
- Education in Interior Design (certificate, diploma, or degree) or a demonstrated passion and interest in interior design is preferred.
What We Offer:
We believe in rewarding great work, supporting balance, and having fun along the way. Here’s what you can expect:
- Accrued vacation time & Personal Time Off
- Extended health, dental & vision care
- Life insurance
- On-site parking
- Casual dress code
- Social committee events like golf & baseball tournaments, potlucks, BBQs, and a festive Christmas party
- Awards and recognition for service and achievements
- Support for work/life balance
- Opportunities to support local charities
- Career growth and development opportunities
- A rewarding career contributing to quality craftsmanship showcased in beautiful homes
You’ll Have Access To:
- An onboarding package to welcome you to the team
- Training specific to your new position
- Supportive and collaborative team environment
Ready to Build Something Great?
KitchenCraft Edmonton values diversity and are committed to providing equal opportunities in the workplace. Apply now and help us bring our clients' design dream kitchens to life — one cabinet at a time. To apply, email us at [email protected].
Thank you to all applicants for taking the time to submit your resume. Only those selected to continue in the hiring process will be contact.
Pay: $18.00-$22.50 per hour
Application question(s):
- How many years of administrative and office support experience do you have?
- Do you have formal education in Interior Design (certificate, diploma, or degree) or a demonstrated passion and interest in interior design?
- Do you have experience using 20/20 Design software or similar design software?
- How many years of customer service experience do you have?
Work Location: In person
