Job Summary
We are seeking a detail-oriented and organized Postal Manager to join our team. The ideal candidate will play a crucial role in managing and processing various postings, ensuring accuracy and efficiency in all tasks. This position requires strong time management skills and the ability to work effectively in a fast-paced environment. The Postal Manager will also be responsible for providing excellent customer service and support, contributing to the overall success of our operations.
Responsibilities
- Process and manage parcels/transactions accurately and efficiently.
- Maintain organized records of all postings and related documentation.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Utilize technology effectively to manage postings and communicate with team members.
- Collaborate with other departments to ensure seamless operations.
- Assist in retail sales activities as needed, including handling transactions at the point of sale (POS).
- Exhibit strong phone etiquette when communicating with customers and vendors.
- Support multilingual communication efforts to cater to diverse clientele.
Qualifications
- Proven time management skills with the ability to prioritize tasks effectively.
- Bilingual or multilingual proficiency is an asset to enhance customer interactions.
- Experience in Canada Post retail sales or technology sales is preferred.
- Strong organizational skills with attention to detail.
- Excellent customer service skills, demonstrating a friendly and professional demeanor.
- Familiarity with POS systems is advantageous.
- Ability to work collaboratively within a team environment while also being self-motivated.
If you are passionate about providing outstanding service and possess the necessary skills, we encourage you to apply for this exciting opportunity as a Postal Manager
Job Types: Full-time, Part-time, Permanent
Pay: From $18.00 per hour
Benefits:
- On-site parking
- Store discount
Shift:
Work days:
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person