Senior Dental Administrator / Front Office Leader
Deerwater Dental Wellness | Vancouver, BC
Full-Time | Experienced Dental Professional
Join a Practice Where Your Leadership Matters
Deerwater Dental Wellness is seeking an exceptional Senior Dental Administrator / Front Office Leader to become a key member of our growing multidisciplinary dental practice.
This is not an entry-level front desk position.
We are looking for an experienced dental professional who brings maturity, poise, exceptional organizational ability, attention to detail, and a genuine commitment to providing an outstanding patient experience.
The successful candidate will be someone who can confidently manage the many moving parts of a busy dental practice while helping lead and support the front office team.
What We're Looking For
Our ideal candidate has:
- Minimum 5 years of dental front office/business administrative experience
- Exceptional administrative and organizational skills
- Outstanding attention to detail and ability to follow through
- Strong leadership qualities and the ability to positively guide a team
- Professional, polished and poised communication skills
- Excellent telephone etiquette and patient-handling skills
- The ability to communicate confidently with patients regarding appointments, treatment and financial arrangements
- Strong knowledge of dental insurance claims, predeterminations and benefit coordination
- Experience with ClearDent or comparable dental practice-management software
- Excellent computer and IT skills
- Strong proficiency with Microsoft Office, Word and other business software
- Advanced dental scheduling and appointment-management skills
- Experience with treatment coordination, including presenting treatment plans and helping patients move forward with recommended care
- The ability to manage multiple priorities without losing attention to detail
- Experience working in a multidisciplinary dental environment is highly desirable
The Person We're Looking For
Technical skills are important, but character and leadership are equally important to us.
You are someone who is:
Organized. Accountable. Detail-oriented. Resourceful. Professional. Calm under pressure.
You take ownership of your responsibilities and don't wait for someone else to solve every problem. You notice what needs attention, communicate clearly, and follow through.
You understand that an exceptional dental administrator helps create the experience of the entire practice—from the first telephone call to scheduling, treatment coordination, insurance, financial discussions and long-term patient relationships.
Most importantly, you enjoy being part of a team that strives for excellence.
About Deerwater Dental Wellness
Deerwater Dental Wellness is a progressive multidisciplinary dental wellness practice providing comprehensive care to our patients.
Our practice involves multiple areas of dentistry and requires a sophisticated level of scheduling, treatment coordination, patient communication and administrative organization.
We believe strongly in developing our people.
For the right individual, this position offers much more than a job at the front desk. We provide leadership training, professional development and opportunities to take on greater responsibility as our organization continues to grow.
There is genuine room to expand and grow with the company for someone who demonstrates leadership, commitment and the ability to help make the entire practice better.
Why Join Us?
You will have the opportunity to:
- Work in an established 30 year multidisciplinary dental practice
- Become an important part of the practice leadership team
- Develop your management and leadership abilities
- Work with experienced dental professionals
- Expand your knowledge of comprehensive treatment coordination
- Take on increasing responsibility as you demonstrate your capabilities
- Build a meaningful long-term career with a growing organization
To Apply
Please submit your resume along with a brief introduction telling us about your dental experience and why you believe you would excel in a senior administrative and leadership role within our practice.
We are particularly interested in candidates looking for a long-term professional home where they can contribute, lead, grow and make a difference.
Minimum 5 years of dental front office experience is required.
Pay: $45,900.00-$78,000.00 per year
Benefits:
- Dental care
- On-site parking
- Tuition reimbursement
Work Location: In person
