Job Summary
We are seeking a dedicated and organized Treatment Coordinator to join our dental practice. The ideal candidate will serve as a vital link between patients and the clinical team, ensuring smooth communication, scheduling, and patient education. This role requires a professional with excellent interpersonal skills, attention to detail, and familiarity with dental office procedures. The Treatment Coordinator will be responsible for managing patient treatment plans, explaining procedures, and coordinating appointments to enhance patient experience and practice efficiency.
Responsibilities
- Act as the primary point of contact for patients regarding treatment plans and financial arrangements
- Explain dental procedures, treatment options, and financial policies clearly and compassionately
- Schedule patient appointments efficiently while accommodating their needs and preferences
- Verify insurance benefits and assist patients with understanding their coverage and payment options
- Maintain accurate records within electronic medical records systems
- Collaborate with the dental team to ensure seamless patient flow and communication
- Follow up with patients on treatment progress and address any concerns or questions
- Assist in administrative tasks such as confirming appointments, processing payments, and updating patient information
- Ensure compliance with all health and safety regulations, including COVID-19 protocols
Qualifications
- Prior experience in a dental office setting is highly preferred, especially in a treatment coordination role
- Knowledge of dental terminology and procedures is essential
- Familiarity with electronic medical records (EMR) systems and office management software
- Strong understanding of insurance processes and benefit verification
- Excellent communication skills, both verbal and written, with a compassionate approach to patient care
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
- Professional appearance and demeanor with a focus on providing exceptional customer service
- Experience with dental office operations
Pay: $20.43-$36.75 per hour
Benefits:
- Dental care
- Flexible schedule
- On-site parking
Work Location: In person
