The Inside Sales Representative will focus on customer service, communication, order entry, inventory management, and MRP review for new and existing flat-rolled accounts. The ideal candidate will have direct sales and customer service experience in the steel service industry and the ability to develop long-term customer relationships. The candidate should possess industry knowledge and business acumen to help meet sales targets and contribute to our profitable growth. This posting is to fill a vacancy.
Responsibilities
- Inventory control, generate leads, and maintain accounts to achieve and exceed the company’s objectives.
- Respond to all inquiries and promptly provide information regarding order status, deliveries, quality, or other inquiries.
- Develop relationships with customers in Purchasing, Receiving, Quality departments, etc.
- Communicate customer requirements within Nova’s internal production, Shipping, and Quality departments.
- Receive and enter customer orders accurately and efficiently, following company parameters.
- Receive customer forecasts and enter information into Nova’s MRP, ensuring accuracy.
- Lead role in working with an outside sales representative to ensure proper inventory levels – master coils as well as finished goods.
- Identify and resolve issues relating to customer forecasts and mill lead times.
- Act as the liaison between other Nova departments – Purchasing, Scheduling, Shipping, and Finance.
- Develop a strong understanding of the job procedures as well as equipment capabilities.
- Ability to maintain composure under stressful situations and high customer demands.
- Ability to work with others in a team atmosphere.
- Demonstrates a reliable, dependable work effort and positive work attitude.
Qualifications
- University or college graduate.
- Minimum of 2 years inside sales experience preferred.
- Self-motivated and able to work independently as well as part of a team in a fast-paced environment.
- Proficient in math, with the ability to multiply and divide to ensure orders are accurate.
- Strong communication skills, written and verbal.
- Proficient computer skills (Word, Excel, and Outlook).
- Ability to multitask and work under tight deadlines.
Job Type
· Full-time, permanent, in-office
Compensation
- $50,000 - $60,000 annual salary.
- Full benefits and a pension program.
Nova Steel Inc. is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If applicants require accommodation for a disability during the recruitment process, they must make their needs known in advance. Please notify the Human Resources Manager upon scheduling your interview.
AI is not used at any stage of the recruitment or hiring process.
We would like to thank all candidates, but only those selected for an interview will be contacted.
Pay: $50,000.00-$60,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
Work Location: In person
