Job Summary
We are seeking an experienced and dynamic Manager to oversee daily operations within our retail environment. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a comprehensive understanding of retail management. This role involves supervising staff, ensuring exceptional customer service to promote store growth and operational efficiency. The Manager will play a key role in team development, merchandising, and maintaining a positive shopping experience for customers.
As a Manager, your job duties include:
- Run operations of the site following Kar Holdings standards and policies as well Suncor standards
- Maintaining store image to company standards (Mystery Shop, Guest Survey, Site Review)
- Ensuring the site is accurately completing shift sheets, processing paperwork, replenishing ATM's
- Kar Financial Accounting System to be checked daily to verify purchases, ATM log, Cash over/short manner and monitor Gross Margin for the site. Necessary documents and information are uploaded on time and inquiries are resolved in a timely manner
- Kar Communication website is checked daily to ensure sales numbers are updated accurately, and making bank deposits in timely manners.
- Completing all aspects of the grading report for each site with 100% accuracy
- Hiring and training team members. Verify scheduling and ensure store business hours are followed and labour hours are within the budget.
- Providing monthly reviews to team members and ensuring online training is completed and up to date before they begin working
- Completion of monthly inventory counts and submission to RAK Services, ensuring year-end inventory sheets are up to date and regularly maintained for mid-year counts and year-end inventory counts
- Responsible to ensure Cash over/short is minimal, no discrepancies in inventory counts including lottery/cigarettes/tobacco/novelty/vapes
- Responsible to ensure shrinkage is minimized, by reducing expiries, deterring & reporting theft
- Managing store inventory by monitoring and approving orders either made by site or by vendors
- Ensure that store merchandising and pricing are up to date as per Kar Holdings standards
- Recording maintenance issues and escalating when necessary & Implement Cleaning Schedule for the store
- Submission of verified timesheets to HR at the end of each pay period
Job Type: Full-time
Work Location: In person
Job Types: Full-time, Permanent
Pay: Up to $45,000.00 per year
Work Location: In person
