WHAT YOU WILL DO:
The Site Manager II is responsible for the daily management of operations, including supervising and directing the work of the sanitation crew, managing the budget, and billing our customers for service rendered. Job duties include:
1. Plan, develop, and implement strategy for operational management to meet performance, safety, timeliness, and budget requirements.
- Manage and control site expenditures within approved budgets.
- Manage site usages of labor, supplies, and chemicals to ensure P&L standards are met.
- Evaluate and document sanitation process for potential cost savings citing specific areas, dollars and/or percentages to support recommendations, which will be relied on by the Site Manager II’s superiors.
2. Monitor, measure, and report on operational issues, opportunities, improvement plans, and achievements within agreed formats and timeframes.
- Communicate with Area Manager daily to report accidents, downtime, damage, and other important plant issues.
- Communicate with Corporate office daily regarding items such as nightly logs, payroll, chemical and supply orders, timesheets, etc.
- Complete weekly internal safety audits on staff as well as equipment to ensure we are providing our team members with a safe work environment.
- Set, monitor, motivate, and track specific goals for the sanitation crew regarding working safe, clean, and on time.
3. Manage and develop direct reporting staff, including, but not limited to, interviewing, hiring, training, coaching, motivating, evaluating, setting, and adjusting of pay rates and hours of work, handling team member complaints and grievances, disciplining team members, planning and directing the work of team members, etc.
4. Ensure compliance with all internal company procedures and policies including Technical Services, Human Resources, Accounting, IT, and general customer service.
- Comply with procedures set forth in employee handbook, safety handbook, cleaning procedure and Corporate Authorities manual.
- Implement the company's training programs including safety training and ERP.
- Coordinate responses to any governmental or customer deficiencies.
- Report and investigate all accidents.
- Monitor treatment of injured team members and assist worker’s compensation in providing restricted duty work.
5. Serve as a liaison with the company’s customers.
- Attend sanitation meetings (e.g., production, USDA, audits, etc.) on behalf of the company with the customer.
- Communicate customer responsibilities required for sanitation of the facility (e.g., maintenance needs, water pressure/temperature, customer provided supplies, etc.).
- Submit corrective actions procedures to customer when necessary to remedy issues.
- Follow-up with customers to ensure that problems are resolved to their satisfaction.
6. Act as liaison with regulatory agencies as needed.
- Supported by Human Resources, Payroll and Technical Services with any government agencies (e.g., OSHA, ICE, EEOC, NLRB, DOL, etc.) matters.
7. Other duties as assigned.
