Pacston Canada is on the hunt for Case Managers - Evaluation Leads to manage global immigration cases. This position acts as the first point of contact and support for clients who require global immigration applications. The duty of this position is to instruct, assist, and communicate with clients to prepare all documents required. We will provide an orientation and full training after onboarding. This is an excellent opportunity for those who are interested in the law/legal field, receiving training and exposure to the field of federal law, and assisting in global talent migration.
Job Responsibilities:
- Review documents according to internal specifications and client feedback.
- Reply to client messages in the case management system.
- Commuting with potential clients for immigration evaluation.
- Overtime might be needed to respond to clients' messages and finish client’s projects on time.
- Keep up with the latest updates on immigration policies and the company’s internal procedures
- Provide assistance to colleagues as needed to facilitate the completion of time-sensitive cases while managing designated tasks.
- Perform other duties as assigned.
Required Qualifications:
- Excellent English writing skills.
- Strong attention to detail.
- Outstanding client service skills.
- Proficient with G Suite, Microsoft Office, and Adobe Pro.
- The high degree of self-motivation and ability to work independently under tight deadlines.
- Demonstrated professional demeanor.
- Excellent multitasking and time management skills.
- Have a BA or MA degree.
- Relevant internship or work experience as assets.
Benefits:
We provide competitive compensation and great benefits. The comprehensive benefits plan includes health insurance, extended health care, long-term disability insurance, paid leaves, and paid holidays.
- Health, dental, and vision insurance (the employer covers 100% of the monthly premium for the employee)
- Paid leaves annually
- Paid holidays
- Paid sick days
Pacston is proud to be an Equal Opportunity/Affirmative Action agency, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
Job Types: Full-time, Permanent
Pay: $50,000.00-$58,000.00 per year
Benefits:
- Commuter benefits
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
Flexible language requirement:
Education:
- Bachelor's Degree (required)
Experience:
- client service: 1 year (preferred)
- immigration: 1 year (preferred)
Work Location: In person
